Who to Call

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Animal and Vector Control

Animal Control and Licensing(650) 573-3726
Mosquito and Vector Control(650) 344-8592

Downtown San Mateo

Cleanliness and Litter(650) 522-7283downtownservices@cityofsanmateo.org
Contest a Parking Ticket(800) 352-7567
Parking Garages(650) 522-7283downtownservices@cityofsanmateo.org
Report Broken Parking Meters and Pay Stations(650) 522-7283downtownservices@cityofsanmateo.org

Employment

Flood Protection

FEMA Flood Management(650) 522-7340publicworks@cityofsanmateo.org
Storm Drain Maintenance, Sandbags(650) 522-7300publicworks@cityofsanmateo.org

Graffiti Hotline and MySanMateo App

Graffiti on public or private property(888) 886-0766MySanMateoApp
Report Graffiti in Progress(650) 522-7700

Housing, New Home Construction and Remodels

Affordable Housing Program(650) 522-7220housing@cityofsanmateo.org
Building Inspection and Permits(650) 522-7172building.info@cityofsanmateo.org
Design Review and New Construction(650) 522-7212planning@cityofsanmateo.org
First Time Home Buyers Program(650) 522-7220housing@cityofsanmateo.org
Illegal Construction(650) 522-7172building.info@cityofsanmateo.org
Remodeling Existing Buildings(650) 522-7172building.info@cityofsanmateo.org

Library Services

Hillsdale Branch(650) 522-7880http://www.smplibrary.org/
Main Library(650) 522-7800http://www.smplibrary.org/
Marina Branch(650) 522-7890http://www.smplibrary.org/
U.S. Passport Acceptance Office(650) 522-7868http://www.smplibrary.org/

Miscellaneous Requests

General Information and Questions(650) 522-7000citymanager@cityofsanmateo.org
Marriage Licenses and Birth Certificates(650) 363-4500 
Public Records(650) 522-7040polds@cityofsanmateo.org

Nuisance Issues on Private Property

Abandon Vehicles(650) 522-7766 
Overgrown weeds, storage of debris in view(650) 522-7150cciviletti@cityofsanmateo.org

Picnics, Athletics, and Events

Athletic Field Reservations(650) 522-7430parksandrecreation@cityofsanmateo.org
Neighborhood Block Parties(650) 522-7300publicworks@cityofsanmateo.org
Picnic Reservations(650) 522-7434picnicreservations@cityofsanmateo.org
Poplar Creek Golf Course(650) 522-4653www.poplarcreekgolf.com
Recreation Class Registration
 http://www.SanMateoRec.org/
Special Community Event Permit(650) 522-7300publicworks@cityofsanmateo.org

Public Safety

Community Emergency Response Team (CERT)(650) 522-7900CERT@smcfire.org
Fire Prevention and Safety(650) 522-7940 fire@smcfire.org
Non-emergency Police Assistance(650) 522-7700police@cityofsanmateo.org
Police: Community Services, Neighborhood Watch(650) 522-7744police@cityofsanmateo.org
Police: Records(650) 522-7710police@cityofsanmateo.org
Secret Witness Hotline(650) 522-7676 
Surveillance Camera Registration(650) 522-7626 

Recreation Centers and Pools

Beresford Recreation Center(650) 522-7440parksandrecreation@cityofsanmateo.org
Central Recreation Center(650) 522-7490parksandrecreation@cityofsanmateo.org
Joinville Pool(650) 522-7460parksandrecreation@cityofsanmateo.org
King Pool(650) 522-7465parksandrecreation@cityofsanmateo.org
Martin Luther King, Jr. Center(650) 522-7470parksandrecreation@cityofsanmateo.org
Senior Center(650) 522-7490parksandrecreation@cityofsanmateo.org

Sewer and Wastewater

Report illegal dumping sewer system & local waterways(650) 522-7300publicworks@cityofsanmateo.org
Sewer Overflow and Back-ups(650) 522-7300publicworks@cityofsanmateo.org
Wastewater Treatment Plant Construction(650) 727-6870info@CleanWaterProgramSanMateo.org

Starting a Business

Business License(650) 522-7113
Economic Development(650) 522-7009economicdevelopment@cityofsanmateo.org

Streets and Sidewalks

Potholes and Sidewalk Repair, Street Paving(650) 522-7300publicworks@cityofsanmateo.org
Street Cleaning(650) 522-7300publicworks@cityofsanmateo.org
Street closures related to construction(650) 522-7300publicworks@cityofsanmateo.org
Street Light Out(650) 522-7300publicworks@cityofsanmateo.org

Sustainability and Green Programs

Sustainability Program(650) 522-7010sustainability@cityofsanmateo.org
Recycling, Composting and Garbage Disposal(650) 595-3900 

Traffic

Broken Traffic Signals(650) 522-7300publicworks@cityofsanmateo.org
Illegal Unsafe Driving(650) 522-7740traffic@cityofsanmateo.org
Parking Enforcement(650) 398-3082SMEnforcement@lazparking.com
Residential Permit Parking Program(650) 522-7300publicworks@cityofsanmateo.org
Traffic Patrol and Red Light Violations(650) 522-7747traffic@cityofsanmateo.org

Trees and Parks

Park Maintenance(650) 522-7420parksandrecreation@cityofsanmateo.org
Street Tree Maintenance(650) 522-7420trees@cityofsanmateo.org
Tree Permits(650) 522-7420trees@cityofsanmateo.org

Volunteer Opportunities

San Mateo Consolidated Fire Explorers Program(650) 522-7900  fire@smcfire.org
San Mateo Consolidated Fire Cadet Program
(650) 522-7900 
fire@smcfire.org
San Mateo Police Cadets Program(650) 522-7668 
Volunteer Source(650) 522-7277volunteer@cityofsanmateo.org

Youth Programs

Building Blocks Pre-School Program(650) 522-7470parksandrecreation@cityofsanmateo.org
Other Youth Programs(650) 522-7470parksandrecreation@cityofsanmateo.org
San Mateo Police Activities League(650) 522-7725http://www.sanmateopal.org/
San Mateo Teens(650) 522-7478tbrumett@cityofsanmateo.org
Summer Camps(650) 522-SUMMparksandrecreation@cityofsanmateo.org