Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Child Protective Ordinance

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  • All incorporated non-profits with which children in the City of San Mateo are included; exceptions are public and private schools, medical facilities, religious organizations (except for employees and volunteers involved in a primarily sports related recreation program), and any other licensed organizations that are already required to conduct a criminal background check.
    Child Protective Ordinance
  • All employees who have "supervisory or disciplinary" authority over children, as defined within the ordinance, are required to take part in a criminal background check.
    Child Protective Ordinance
  • The Department of Justice (DOJ) makes the final determination of which positions have "supervisory or disciplinary" authority based on the description that the non-profit offers of the position in the application to obtain a criminal background record. Once the non-profit demonstrates that a position has "supervisory or disciplinary power over a minor", the DOJ should fulfill their request for background information.

    Child Protective Ordinance
  • No. A variety of employers and other volunteer organizations may rely upon these commercial services for background information and employee screening utilizing social security numbers or other personal identifying information, but what they do not do is bio-confirmation required for criminal background per the City's ordinance. So in order to comply with the ordinance, background checks must be completed using fingerprints.
    Child Protective Ordinance
  • Only those volunteers who in the normal course of their volunteer duties are expected to be alone with one or more children without another adult are required to participate in the background check. If it is expected that there will always be two adults present with one or more children, then those volunteers are not subject to the fingerprinting requirement of the ordinance. Also, if an adult becomes unexpectedly alone with a child due to an emergency or illness, that adult would not need to get fingerprinted.
    Child Protective Ordinance
  • Regardless of exempt status in relation to fingerprints, all volunteers and all employees who will be working with children are required to attend at least two hours of training on child abuse every two years. The non-profit organization is responsible for deciding what type of child abuse training is appropriate for their employees and volunteers.
    Child Protective Ordinance
  • Not to fulfill the requirements of this ordinance. Organizations may have their own policies and procedures that may require additional training.

    Child Protective Ordinance
  • Upon request, the City provides non-profit organizations with Certificate of Training cards that are to be provided to individuals upon completion of the appropriate training. This card can be accepted by other organizations to meet the ordinance.

    Child Protective Ordinance
  • Organizations need to use their best judgment on questions like this one. The 30 yard distance provision is intended to ensure that the two adults are sharing supervisory authority and can easily watch how one another interacts with the children. If the two adults are so far apart that they can't look out for each other, then they should both be fingerprinted. However, if they are within a reasonable distance of each other and are able to supervise each others actions, then they do not need to adhere to the fingerprinting requirement of the ordinance.
    Child Protective Ordinance
  • The Department of Justice provides some guidance on what to do with criminal records in the application form enclosed in this packet. A non-profit must keep the information obtained confidential and filed away in a locked cabinet. They cannot share criminal background information with anyone, not even other non-profits who would like to work with that same volunteer. Currently, there is no way to share criminal background information with different agencies.
    Child Protective Ordinance
  • The criminal records check through the Department of Justice reveals violent personal crimes, which includes most sex offenses and crimes against children. Violent crime convictions where a gun was used will be revealed for up to 10 years. Drug crimes will also be reported, but only if there are three or more felonies or misdemeanor convictions on a person's record. For additional questions, revisions, updates, or clarification, contact the Department of Justice.
    Child Protective Ordinance
  • The non-profit organization decides whether or not they want to hire someone based on the results of their background check. The ordinance does not require that anyone be screened out due to the results of their background check.
    Child Protective Ordinance
  • An act of the California State Legislature, commonly referred to as Megan’s Law, gives law enforcement personnel greater freedom to distribute information on registered sex offenders. Starting July 1997, any individual can go to the Police Department and determine if a person is among California’s 57,000 registered sex offenders. The option to use Megan’s Law has been added into the ordinance so that in the future the City can take full advantage of the information this legislation provides.

    Child Protective Ordinance
  • Each year all non-profit organizations subject to the ordinance will be required to submit in writing a Certificate of Compliance not later than August 1. The form should be submitted with the renewal of the agency non-profit business tax certificate each year.
    Child Protective Ordinance
  • There are two measures of enforcement for non-compliance, as specified in the ordinance. First, the organization will not be allowed to reserve any public facility, which includes parks, fields, meeting rooms, etc. Secondly, the agency could be subject to a monetary civil penalty of $100 per non-fingerprinted or non-trained employee volunteer.
    Child Protective Ordinance

Building Inspections

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  • The Building Inspection Division is the service area within the Community Development Department that is charged with enforcing the City of San Mateo building and related technical codes. These codes contain the minimum standards to safeguard life, health, property and public welfare. These codes also regulate the design, repair, maintenance, construction, alteration, moving or demolition of buildings in order to ensure the safe use of such buildings.
    Building Inspections
  • 1. Inspection services - to ensure that new construction or alterations to existing structures or buildings are being performed in a manner that complies with the minimum standards set forth in the building and related technical codes. 2. Plan review services...of construction documents including plans, engineering data, energy conservation reports, fire sprinkler and fire alarm plans for compliance with applicable codes and ordinances. 3. Permit issuances...for building, plumbing, electrical, mechanical, fire sprinkler and fire alarm construction, alteration or installation work. Other services provided by the Building Inspection Division include off hour inspections, time extensions for building permits, inspection of fire sprinkler systems for one and two family dwellings, code interpretation consultation, and inspections of daycare facilities located in single family dwellings for 14 or fewer children.
    Building Inspections
  • The Customer Self-Service (CSS) Portal let’s you search records by address, date range, permit number, or parcel number – you can also use the interactive map search feature. You no longer need to call or come into City Hall during business hours to request inspections or look up current and past records – everything’s online and available to you 24/7 from any electronic device.  

    Building Inspections
  • Hours of Construction*:

    Monday - Friday: 7:00am - 7:00pm
    Saturday: 9:00am. - 5:00pm.
    Sunday and City Observed Holidays: 12:00pm - 4:00pm

    *Work is to be performed during these hours only.

    Building Inspections
  • Inspections are performed in the time frame of morning or afternoon. Morning inspections take place between the time frame of 9:00am and 12:00 noon. Afternoon inspections are performed between 12:30pm and 5:00pm. There are no special times that can be requested other than between those hours.
    Building Inspections
  • Inspectors will be at the job site for the inspection 24 hours from the time you called to schedule the inspection. *Calls received after 4:30pm will be scheduled for the next business day. To receive a morning inspection you need to request your inspection before 12:00 noon. Any calls received after will be scheduled for the afternoon.
    Building Inspections
  • To cancel or reschedule an inspection, please call: (650) 522-7172.
    Building Inspections
  • The following is a summary of typical inspections and the stage when the inspection should be scheduled. Each project will require the inspections relative to the work that is being done. Foundation: A foundation inspection shall be scheduled when the trenches are excavated, forms and steel reinforcing bars are in place, but prior to concrete being poured. Under Floor: An inspection shall be scheduled after all under floor framing, plumbing, electrical, and mechanical is complete and before insulation and the sub-floor is installed. Roof Nail: A roof nail inspection is required after the roofing deck is installed and before applying any roofing materials. Exterior Shear Nail: A shear nail inspection is required after the shear walls are installed and before any exterior protection in applied. Fire Inspection: A residential fire sprinkler system inspection is required for piping, hangers and sprinkler location before the rough framing inspection. Rough Frame: The rough framing inspection shall be scheduled after the roof and walls are weather tight. All rough framing, rough electrical, rough plumbing, and rough mechanical shall be completed prior to the inspection. Also, if automatic fire sprinklers are installed, a fire inspection shall be completed prior to a rough framing inspection. Electrical: A rough electrical inspection shall be scheduled after all the electrical wiring is run and before the receptacles are installed. If a rough framing inspection is required, the electrical system will be inspected at that time. After all the work is completed, a final inspection shall be scheduled and the electrical fixtures and receptacles will be inspected. Plumbing: • Under floor plumbing: When all under floor work is installed, at under floor inspection. Drainage systems shall be tested and inspected while under 10 foot headwater test and water piping shall be tested under working pressure. • Rough plumbing: A rough plumbing inspection shall be scheduled after all the plumbing systems (drainage, vents, water and gas piping) are completed. If a rough framing inspection is required, the plumbing system will be inspected at that time. Drainage and vent systems shall be tested and inspected while under 10 foot headwater and water piping shall be tested under working pressure. • Main Sewer Line: The main sewer line and its connection to the public sewer shall be scheduled for a water test inspection. • Gas Lines: All gas lines and systems require an inspection before connections are made to the supply lines. If a rough framing inspection is required, the inspection for the gas line shall be inspected along with the rough frame. For the inspection, the installer shall supply equipment to conduct an air pressure test of ten pounds for 15 minutes to be verified by the Building Inspector. Mechanical: • Under floor inspection: An inspection is required for under floor ducts or vents. If an under floor inspection is required, the mechanical ducts and vents will be inspected at that time. • Rough mechanical: A rough mechanical inspection shall be scheduled after the mechanical system, heat ducts, exhaust and vent ducts are installed. If a rough framing inspection is required, the inspection for the mechanical system shall be inspected along with the rough frame Lath and Plaster: An inspection shall be scheduled to inspect the attachment (screwing or nailing) of all firewalls and water-resistant wallboard. An inspection shall also be scheduled to inspect the attachment for all exterior lath. • Insulation: All required insulation shall be inspected after installation and before the material is covered. Final Inspection: When all work is completed a final inspection shall be scheduled prior to occupancy or use of the area. If automatic fire sprinklers were installed, a final inspection from the Fire Inspector shall be scheduled and approved prior to scheduling the final Building inspection.
    Building Inspections
  • If a special inspection for certain work is required of your project, the property owner must employ a special inspector who is certified by the Building Official to perform the special inspections required for your project. Special inspections are in addition to those inspections performed of the Building Inspection Division. The Property owner must supply the Building Official with a "notice of final inspection" by the special inspection agency before your job can be "finalized" by the City Building Inspector. If you have any questions about the special inspection requirements you should contact the plan checker assigned to your project. Field problems with special inspection should be brought to the attention of you City Building Inspector.
    Building Inspections
  • A certificate of occupancy is required for all: 

    • New buildings  
    • Changes in occupancy classifications 
    • Changes in number of dwelling units 
    • For a tenant improvement when it is the first tenant to develop a new commercial space
    Building Inspections
  • A Temporary Certificate of Occupancy (TCO) is normally issued to property owners who would like to occupy their property before all work required under a building permit has been completed. Provided that all life safety items and that no substantial hazards exist and all other city departments having conditions attached to the project agree, a Temporary Certificate of Occupancy may be issued when only "finish work" remains.
    Building Inspections
  • The Building Inspection Division investigates the following types of complaints: -Construction or alteration work in progress without a valid permit -Unauthorized changes of occupancy and unauthorized changes of use in a non-residential property. -Construction work in violation of "hours of work" ordinance. Upon verification that a complaint concerning violations of City of San Mateo Municipal Codes has or is occurring, a building inspector may issue a "notice of correction/stop work order" that will: a) Identify the violation b) Provide instructions as to what actions are required to correct the violation
    Building Inspections
  • You will be advised by a staff member of the actions needed to correct violations.
    Building Inspections
  • Please call the San Mateo Consolidated Fire District at 650-522-7940.

    Building Inspections
  • Please call the San Mateo Consolidated Fire District at 650-522-7940.

    Building Inspections

Building Permits

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  • The purpose of a building permit is to control the type of construction and use of property. Building permits are based on the California Building Codes, adopted to protect health, general welfare, and the investment in property. Evidence of a building permit is often necessary to obtain financing. Many permits also require review by the Planning Division. The Planning Division reviews the height, size, and occupancy type of your project, as well as neighborhood concerns.
    Building Permits
  • A permit is required for any construction, repair, improvement, modification, or demolition.
    Building Permits
  • A building permit is not required for the following: 
    1. One-story detached accessory buildings where the floor area does not exceed 120 square feet. 
    2. Rear fences not over seven feet. Front fences not over three feet. 
    3. Oil derricks. 
    4. Movable cases, counters and partitions not over five feet nine inches. 
    5. Retaining walls that are not over four feet (1, 219 mm) in height measure from the bottom of the footing to the top of the wall, unless supporting a surcharge or impounding Class I, II, or IIIA liquids.
    6. Water tanks supported directly upon grade if the capacity does not exceed 5,000 gallons and the ratio of height to diameter or width does not exceed 2:1. 
    7. Platforms and decks not exceeding 200 square feet, not more than 30" above grade, not attached to a dwelling, and not serving an exit door. This exemption does not override Planning Department regulations. 
    8. Painting, papering, and similar finish work. 
    9. Temporary motion picture, television and theater stage sets and scenery. 
    10. Window awnings supported by an exterior wall of Group R, Division 3, and Group U occupancies when projecting not more than 54 inches. 
    11. Prefabricated swimming pools not exceeding 5,000 gallons and in which the pool walls are entirely above the adjacent grade.

    Building Permits
  • Visit the Building Division website for the most current hours information and access to additional resources to obtain a permit.

    Building Permits
  • Submit the completed application forms along with the appropriate fee. The plans are then reviewed by a Building Plan Checker. Once approved by all Divisions/Departments, a permit is issued. A building permit issued while you wait is called and "Over the Counter Permit". Types of work that can be done over the counter are: - Existing bathroom and kitchen remodels - Repair of existing stucco or siding - Most types of termite repair work - Exterior stair repair - Roof sheathing repair - Replacement of existing windows 

    Building Permits
  • Plans are required for any addition, alteration or construction of a new structure (Structural and Non-Structural). Some projects that require plan submittals are: - Removing all or part of a wall - Skylight - Changing garage parking or storage areas to a recreation room, play room, or bedroom - Any addition to the building or property such as adding a deck in the rear yard, constructing a new addition, or adding a new story. Also, building a new deck or enlarging an existing one, when the deck surface is more then 18 inches above the ground. (Check with the zoning codes to see if restrictions apply) - Changing the number of dwelling units - For a building permit application that requires plans: - Submit a minimum of four sets - Draw to a uniform scale (1/8" = 1 ft. or 1/4" = 1 ft). - Paper size no less than (11" x 17") - Draw in a manner so that they can be microfilmed - Plans must show location, nature and extent of the existing and proposed work. - Show, in detail, how they conform to the provisions of the code and all other laws and regulations. - If submitting structural plans, two sets must be submitted, wet stamped and signed by a professional engineer or architect. A complete plan should illustrate the following items: - Building location and relationship to the street, sidewalk, property lines and other items on or near the property. - Distance(s) between the house walls and the front, back, and side lot lines. - Exterior elevations illustrating the addition or the change being made. - Plans for each floor being remodeled or added to show both the existing and proposed work. - Type and size of all building materials to be used. Show connections/attachments. - Structural drawings and calculations if required. - Title 24 Part 6 Energy Calculation for new living areas. Information and forms that have been glued, pasted or taped onto plans are not acceptable, nor is "white-out" allowed on permit drawings.
    Building Permits
  • Prior to getting a permit you might be required to submit your plans for plan check. Submit a minimum of four sets of plans, pay a Plan Check fee that is based on the construction valuation of the proposed project. Allow up to 20 working days for review. If any department has comments on your project they will issue a correction notice which will be faxed or mailed to the individual who submitted the plans. The applicant should make the corresponding corrections on a new set of plans and re-submit the plans. The plans are put back into the routing system and reviewed a second time. Once the plans are approved by all departments, we will package your permit for issuance and call the applicant to come pick up the permit. Only the contractor or the homeowner may pull the permit at this time. An agent for the owner or contractor must have a letter from the owner stating that the agent has been given permission to pull the permit. A Building Permit fee is paid at the time the permit is picked up. This fee is based on the construction valuation and any plumbing, mechanical, or electrical work being done.
    Building Permits
  • To have a plan check consultation you need to speak with a Building Plan Checker. Plan check hours for consultation are Monday through Friday, 9:30am to 11:30am. If you have any problems with these times, make an appointment for a plan check outside of the plan check hours by contacting the Building Division at (650) 522-7172.
    Building Permits
  • The California Architect and Engineer Practice Act identifies the types of work that must be prepared and designed by an Architect or Engineer. Even if not required, you may choose to hire one for your project. Owner, contractors, and/or designers can prepare and sign plans for remodeling work or new construction of a single family dwelling of wood frame construction not more than two stories in height with spans between bearing walls not exceeding 25 ft. However, special structural components such as engineered foundation or shear walls, retaining walls over four feet high, underpinning, rigid frames, structural steel or reinforced concrete or wood trusses, glu-laminated beams, columns and arches shall be designed and signed by a licensed architect, civil engineer or structural engineer.
    Building Permits
  • Yes, you can do the work on your own residence. You may also hire another person or a contractor to do the work on your own home. Contractors must be licensed and maintain the proper insurance and business license. State law requires workers' compensation insurance be provided for all workers, so be sure you or the contractor can provide workers' compensation insurance.
    Building Permits
  • Some products commonly used in home remodeling projects require prior approval by the Building Division, or listed by a nationally recognized independent agency. Some of the listing agencies are Underwriters Laboratories (UL), American Gas Association (AGA), and the International Conference of Building Officials (ICBO). Some agency listings include prefabricated fireplaces and stoves, furnaces and heaters insulation, etc. When you have identified a specific brand and model you want to install, check with the Building Division to see if it has been approved for use in the City of San Mateo.
    Building Permits
  • Some permit applications for mechanical work can be approved over-the-counter. Examples include: - Installation of a new furnace in the same location or replacement of an existing furnace. - Installation of any listed appliance in strict accordance with manufacturer's instructions for residential single family dwellings. - Minor addition of fan fixtures, ventilation units, or replacement of ducts or mechanical units within a residential single family dwelling.
    Building Permits
  • Some permit applications for plumbing work can be approved over-the-counter. Examples include: - Replacement of residential water heaters. - Sewer replacement/repairs to residential dwellings, (note: work being done in the public right-of-way requires an encroachment permit issued by the Department of Public Works). - Residential gas piping repairs/replacements. - Replace/repair water piping in residential dwellings. - Replace/repair drains or vents in residential dwellings. - The installation of residential lawn sprinklers.
    Building Permits
  • Some permit applications for electrical work can be approved over-the-counter. Examples include: - Residential electrical service upgrade. - Installation/Replacement of receptacles, switches, lighting outlets, or lighting fixtures. - Temporary power poles.
    Building Permits
  • The Green Building Code requires a construction and waste management form to be completed prior to permit issuance and a minimum of 65% of nonhazardous construction and demolition waste to be recycled.  The City of San Mateo holds a deposit until the end of the project.  When the recycling receipts are turned in and it is verified that 65% or more was recycled, a reimbursement will be issued.

    Building Permits

Code Enforcement

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  • The enforcement process is typically initiated in several ways: 1. In response to a complaint by an individual; 2. Observation of a code violation by City staff as they patrol the community and do their jobs; 3. As a consequence of an action (for example, an application for a building permit or a request for a zoning variance).
    Code Enforcement
  • A complaint about a possible code violation is made by letter, telephone, email, or in person to the appropriate City department. Please be prepared with specific information, such as: the address of the property, detailed description of the situation, and the length of time you have observed the situation. We require that you leave your name and contact number or your complaint will not be assigned to a Code Enforcement Officer. All contact information is strictly confidential.
    Code Enforcement
  • In many cases, the individual responsible for the code violation is given the opportunity to voluntarily correct the situation and comply with current codes without a penalty. If the correction is not made, then the individual may be subject to fines and other penalties.
    Code Enforcement
  • In some cases, businesses cannot be operated out of the home. However, there are some business activities which are permitted in residences. Uses such as home offices, professional services, instruction, food preparation, and handicrafts may be allowed if certain criteria are met and a Home Occupation permit is obtained. Commercial auto repair and retail sales from the home are not allowed. -To be permitted, a home occupation must meet the following criteria: -All employees of the business must be residents in the dwelling. -Only 400 square feet of the home, or up to 20% of the living area, whichever is less, may be used for the business. -Clients may only visit the dwelling between the hours of 8am and 6pm, and no more than five client visits per day are allowed. -Parking must be provided for all business vehicles. -Deliveries to the business may only be made by private mail service or the Postal Service. -Outdoor storage of goods, equipment, or material is not allowed. -A valid business tax certificate must also be maintained at all times that the home occupation is conducted. -Vehicles used for the business may not have visible logos. -For information regarding a Home Occupation Permit, please contact the Planning Division at (650) 522-7212. To apply for, or to request an application for a Home Occupation Permit and a business tax certificate, you may contact the Finance Department at City Hall, 330 West 20th Avenue. Their phone number is (650) 522-7100. Search the San Mateo Municipal Code for Section 27.16.040 Home Occupation information at the following link.
    Code Enforcement
  • See the Planning Departments' fence and hedge regulation overview.
    Code Enforcement
  • See the Planning Department's sign ordinance overview.
    Code Enforcement

Police Department

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  • The filing of missing persons or runaway reports is done on a case-by-case basis. Cases vary, so it is best to call the police department at (650) 522-7700 to discuss your situation. In the event of a real emergency, dial 911 for police assistance. If you are calling about a report that is already on file, and there is no emergency, dial (650) 522-7650, M-F, 8:00 a.m. to 5:00 p.m.
    Police Department
  • If you have drug-related information regarding an incident that is in-progress at this moment, and can be viewed and/or dealt with by a uniformed police officer, please call the San Mateo Police dispatcher at (650) 522-7700, and report it as a crime in progress.

    If you have information relating to drug-related criminal activity that is not in-progress, or is in-progress but cannot be viewed and/or dealt with by a uniformed police officer, please call the San Mateo Police Department's Narcotics Hotline at (650) 522-7690.

    If you reach a recorder and want to be contacted, please leave a call-back number and your name. If you prefer not to be contacted, you may also call the "Secret Witness" number, which is (650) 522-7676 and leave anonymous information.

    The San Mateo County Narcotics Task force deals with drug-related problems outside the city limits and jurisdiction of the City of San Mateo. If your information applies to these areas, please call them at (650) 573-3991 to leave a message.

    Police Department
  • The San Mateo Police Department's policy and guidelines regarding the issuance of Concealed Weapons Permits comply with California Penal Code Sections 12050 through 12054 governing the issuance of such permits, and reflect the policy established within San Mateo County regarding the processing of applications.
    Police Department
  • Free mediation services are available to city residents to resolve conflicts. Participation is voluntary, but mediation services offer an alternative to lawsuits or governmental involvement. Mediation uses neutral persons trained to help both sides talk it out and settle their differences, finding solutions acceptable to all participants. Mediation is available for neighborhood disputes over issues such as noise, pets, property maintenance, parking, children, views and drainage. Mediation can also help resolve tenant- landlord disputes; consumer problems with products, warranties or deadlines; or small claims such as debts, auto accidents or property damage. Free mediation services are available by contacting the Peninsula Conflict Resolution Center at (650) 513-0330 or the San Mateo County Mediation Program at (650) 373-3490.
    Police Department
  • Major cases and some follow-up cases are handled by Investigative Services. Some cases which require investigation are assigned to a detective after the initial police report is taken. The officer who takes the initial report can provide you with information as to whether the report will be assigned for investigation and which detectives will handle it. For general questions regarding detectives or investigations, call (650) 522-7650 from 8:00 am to 5:00 pm, Monday through Friday.
    Police Department
  • Call the Graffiti Hotline at (650) 522-7300.
    Police Department
  • The City of San Mateo does not provide these reports, but you can obtain a copy of your traffic collision report by visiting www.mycollisionreport.com.
    Police Department

Parks and Recreation: Picnic

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  • Yes, at most parks inflatable jumpers are permitted. However there are restrictions: jumpers must be no more than 15 x 15 and no slides or balls are permitted. The rental company must provide a generator for the jumper. The jumper permit is $25. There are only specific areas in which a jumper can be placed. Inflatable jumpers are not permitted at Parkside Aquatic Park or Laurelwood Park.

    Parks and Recreation: Picnic
  • Between 8 – 10 people.
    Parks and Recreation: Picnic
  • Yes, at most parks. You will need to pay $40.00 for an alcohol permit. There is not alcohol permitted at Ryder Park, Parkside Aquatic Park or Shoreview Park.
    Parks and Recreation: Picnic
  • We have 4 volleyball sets that we rent out for $30.00 for an all day rental. There is a $100.00 deposit for these sets. We are not open Saturday or Sunday so the equipment needs to be picked up on Friday before 5 p.m. for weekend use and needs to be returned on Monday. We also loan bocce balls for those who have reserved bocce ball courts. We do not charge for the bocce balls but do require a $100.00 deposit.
    Parks and Recreation: Picnic
  • No, only San Mateo resident can reserve picnic areas.
    Parks and Recreation: Picnic

Public Works: General Questions

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  • You can visit the Public Works counter at City Hall to view our parcel maps. These maps will give you an approximate idea of the location of property lines, easements, underground utilities, etc. If you want the exact locations identified, you will need to hire a private surveyor. For more information please call (650) 522-7300 during regular business hours.
    Public Works: General Questions
  • Visit the MyStreet online tool to find your sweeping day.  You can view your street sweeping schedule by entering your address. You can also call (650) 522-7300.

    Public Works: General Questions
  • El Camino is a state highway and is maintained by Caltrans. For road maintenance concerns, please call their local office at (650) 358-4127. To report traffic signals outages, please call (415) 330-6500.
    Public Works: General Questions
  • You can call the Public Works Department weekdays from 8:00am - 5:00pm at (650) 522-7300. In your message, please include the pole number, if possible, and street address nearest the inoperative street light.
    Public Works: General Questions
  • During Normal Business Hours (Monday - Friday, 8:00am - 5:00pm)

    For emergency sewer problems during normal business hours, please call Public Works at (650) 522-7300.

    During Non-Business Hours

    For emergency sewer problems during non-business hours, please call Police Dispatch at (650) 522-7700 .

    Public Works: General Questions
  • To report a traffic signal outage, please call (650) 522-7300.
    Public Works: General Questions
  • To report a non-functioning parking meter, please call (650) 522-7283, Monday - Friday, 8:00am - 5:00pm; After hours, please leave a voicemail message.

    Public Works: General Questions

Public Works: FEMA Flood Zone & Flood Insurance

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  • The National Flood Insurance Program (NFIP), established with the passage of the National Flood Insurance Act of 1968 and subsequently broadened and modified through other legislative measures, is a Federal program that enables property owners to purchase flood insurance and is designed to reduce the escalating costs of property damage caused by floods. The program is based on an agreement between local communities and the Federal Government that if a community will implement programs to reduce future flood risks, the Federal Government will make flood insurance available within the community as a financial protection against flood losses that occur. The NFIP is administered by the Federal Emergency Management Agency (FEMA).
    Public Works: FEMA Flood Zone & Flood Insurance
  • The most recent active FEMA flood zone map will take effect on April 5, 2019.  For these maps and previous maps, click here

    Public Works: FEMA Flood Zone & Flood Insurance
  • Copies of the maps are available here. All FEMA maps, map amendments, and associated documents are available in the FEMA Map Service Center, https://msc.fema.gov/portal.

    Public Works: FEMA Flood Zone & Flood Insurance
  • The Special Flood Hazard Area is defined as the area that will be inundated by the flood event having a 1% of being equaled or exceeded in any given year. These "high-risk" zones (Zone A, AE, AH, and AO) may experience very unusual or infrequent flooding, but do have a significant risk of suffering flood damage during the normal lifespan of most buildings. Over a typical 30-year mortgage period that 1% chance per year adds up to a very respectable probability. By comparison, as of 2011, the national averages show that a typical home over the same 30-year period only has a 1% chance of being damaged by fire for the entire 30 years. Yet almost everyone willingly buys fire insurance for protection from that hazard. Past experience is one of a number of factors used when determining flood potential. Another factor that will significantly change your flood risk over time is the amount of new development that has occurred in your watershed which will increase the speed and quantity of the storm runoff and greatly increase the extent of flooding. Inadequate levees can be very effective for smaller storm events but may fail dramatically in places when faced by a really major storm. The flood hazard areas were determined using analyses of records of riverflow, storm tides, and rainfall; information obtained through consultation with the community and topographic surveys. The Flood Insurance Study also assumes the free flow of floodwaters through bridge openings and culverts. During an actual flood event, these openings may become plugged and other areas not shown as floodprone may be flooded. This Flood Insurance Study represents the best technical information on the current flood risk in your community.
    Public Works: FEMA Flood Zone & Flood Insurance
  • Considering the devastating consequences flooding can have, flood insurance is a wise and important investment. Homeowners insurance does not cover losses caused by flooding, but flood insurance provides coverage even if a disaster is not declared by the President. Even if FEMA determines a structure is not in the designated floodplain, referred to as the Special Flood Hazard Area (SFHA), the structure could be flooded by a flooding event with a greater magnitude than the base flood. Estimates indicate that structures in designated SFHAs have a one-in-four chance of suffering flood damage during the term of a 30-year mortgage. A structure does not have to be in a high risk area of flooding for flood insurance to be needed; as of 2011 an estimated one-third of claims are for the structures in low-to-moderate risk areas. In addition, when homes are destroyed by floods, not only are the homeowners left without a place to live, but they are still obligated to pay off their mortgages. Flood insurance coverage is beneficial in that it protects the equity built up in a person's property, covers damage from flooding, and helps the insured recover more quickly and completely after a flood disaster.
    Public Works: FEMA Flood Zone & Flood Insurance
  • No. Under the Flood Disaster Protection Act of 1973, as amended by the National Flood Insurance Reform Act of 1994, the mandatory purchase of flood insurance applies only to buildings located in a Special Flood Hazard Area (SFHA) that serve as security for a federally backed loan or a loan from a federally backed lender. Insurance is to be obtained and maintained during the term of the loan. Buildings that have been paid off are not required by Federal law to purchase flood insurance. The mandatory purchase requirement is usually triggered when a loan is made, increased, renewed or extended; or when a flood map has been revised placing additional area in a SFHA. If a loan is sold or its servicing is transferred to a different lender, this can also trigger the requirement to purchase flood insurance.
    Public Works: FEMA Flood Zone & Flood Insurance
  • Flood risk in San Mateo is influenced from two sources: tides in the San Francisco Bay, and residual flooding from storm water runoff. High tides can cause or exacerbate flooding in low-lying areas between El Camino Real and the Bay. In contrast, stormwater/residual flooding occurs during large storm events. Essentially when it rains, urban stormwater runoff can exceed the capacity of the collection system and surface flooding occurs.
    Public Works: FEMA Flood Zone & Flood Insurance
  • San Mateo/Glendale Village; Laurie Meadows: In 2016 the City of San Mateo hired a consultant to perform a study on this neighborhood, and recommended submitting a Letter of Map Change (LOMC) application to FEMA in order to re-map the area into a low-risk flood Zone X. The City and the consultant submitted the LOMC application, and FEMA uploaded the application on September 19, 2016. Although the City can’t confirm that FEMA will revise the map as requested in the application, FEMA has 90 days to issue a final determination letter or request additional information from the City. Central/North Central/North Shoreview: Improvements must be made to the North Levees near Coyote Point, and the Coyote Point and Poplar Avenue Storm Water Pump Station must be rehabilitated to address the tidal and stormwater flooding problems in these neighborhoods. There have been some discussions with the North Shoreview and North Central residents currently in the high-risk zone AE, and the City began working with a consultant to send out surveys in 2017 to gauge the interest in forming an assessment district.
    Public Works: FEMA Flood Zone & Flood Insurance
  • We are actively searching for alternate funding opportunities such as State and Federal grants to fund the remaining flood improvements.

    Public Works: FEMA Flood Zone & Flood Insurance
  • Flood control operations such as the ones financed by an assessment district provide special benefits. Flood control infrastructure protects particular identifiable parcels from flood damage, and the benefits are provided directly to those parcels and to none other. This means that an assessment can only be levied onto those properties which benefit directly from the improvements. In the case of the South Bayfront Levee Improvements, the project cost of $7.5M was spread over the 8,000 parcels that receive the direct benefit of protection from tidal flooding, resulting in a relatively low cost per owner. The remaining flood improvement projects in other areas of the City are relatively more expensive when considering the number of property owners who would share the burden. This makes the formation of additional assessment districts unpractical and in some areas would cost more than flood insurance.
    Public Works: FEMA Flood Zone & Flood Insurance
  • To purchase a flood insurance policy, you may: Contact a local insurance agent; Call the National Flood Insurance Program (NFIP) toll-free number, 1-800-427-4661, to request the name of an insurance agent in your area who sells flood insurance
    Public Works: FEMA Flood Zone & Flood Insurance
  • For an explanation on how flood insurance is calculated, go to that National Flood Insurance Program website, https://www.floodsmart.gov/floodsmart/pages/faqs/how-is-my-flood-insurance-premium-calculated.jsp
    Public Works: FEMA Flood Zone & Flood Insurance
  • For additional information on flood insurance, please visit the NFIP website or call the Flood Insurance Information Hotline, toll free, at 1-800-427-4661. 

    Public Works: FEMA Flood Zone & Flood Insurance
  • One way in which FEMA updates flood hazard maps is to conduct a Government-funded detailed reevaluation of flood hazards, referred to as a flood study. The flood study process is very costly and can take up to 5 years to complete. Because of the time and expense involved in conducting a restudy, FEMA bases its decision on whether to conduct a restudy on a benefit-cost analysis. Through this analysis, FEMA weighs the expected benefits to existing and future development against the funds to be expended. In this way, the flood studies that will yield the most benefit are performed first. However, the number of flood studies needed far outweighs the funds available to perform them. As an alternative, FEMA established procedures by which an interested community may compile appropriate data and request a map revision. Map revisions are often completed in less than 90 days from the date all data are received.
    Public Works: FEMA Flood Zone & Flood Insurance
  • FEMA exercises great care to ensure that analytical methods employed in its flood studies are scientifically and technically correct, the engineering practices followed meet professional standards, and the results of the flood study are accurate. In making changes to the flood hazard maps, FEMA must adhere to the same rigorous engineering standards applied in preparing the maps and associated flood study reports. Therefore, when requesting changes, community officials and property owners are required to submit adequate supporting data. FEMA would have no justification for changing a flood hazard map without sufficient evidence that the change is appropriate.
    Public Works: FEMA Flood Zone & Flood Insurance
  • If an individual homeowner has technical information to indicate his or her home has been incorrectly shown as within the SFHA on the FIRM, the homeowner may submit that information to FEMA and request that FEMA remove the flood zone designation from his or her home by issuing a Letter of Map Amendment (LOMA) or a Letter of Map Revision Based on Fill (LOMR-F). The request must include the surveyed elevation of the lowest grade adjacent to the structure or the lowest enclosed level of the structure and certain other information, as described in the MT-1 forms package entitled "Amendments and Revisions to National Flood Insurance Program Maps." The instructions in the forms package will assist property owners in compiling the information required to support a LOMA or LOMR-F request. If, based on its review of the required information, FEMA determines that a home should be removed from the floodplain, FEMA will issue a LOMA or LOMR-F. LOMAs and LOMR-Fs are effective on the date they are issued and have the effect of revising the effective NFIP map without physically revising and reissuing the affected map panel. FEMA usually responds to such requests within 30 days of the date all required information is received. For more detailed information, contact the National Flood Insurance Program toll-free number 1-888-379-9531.
    Public Works: FEMA Flood Zone & Flood Insurance
  • In accordance with Section 72.5 of the NFIP regulations, FEMA does not assess a review and processing fee for LOMA requests; FEMA also does not assess a fee if a map change request: Corrects a mapping or study analysis error; Is based on the effects of natural changes within a SFHA; Is based on the effects of a federally sponsored flood-control project where 50 percent or more of the project's costs are federally funded; Is based on a detailed hydrologic or hydraulic study conducted by a Federal, State, or local agency to replace an approximate study conducted by FEMA and shown on the flood map; or Is based on flood hazard information meant to improve upon that shown on the flood map or within the flood study, and does not partially or wholly incorporate manmade modifications within the SFHA.
    Public Works: FEMA Flood Zone & Flood Insurance
  • The National Flood Insurance Program's website is www.floodsmart.gov, and many flood control and flood insurance resources are available there. FloodSmart.gov can help with residential & commercial coverage questions, understanding flood risks, policyholder resources, and contact information for more detailed information than what is covered in these frequently asked questions.

    Public Works: FEMA Flood Zone & Flood Insurance
  • The Notice of Assessment and lien on the property is the official declaration of the assessment to show property owners that they will receive their assessment levy each year on their property tax rolls. Although property owners in the South Bayfront Assessment district have been paying their assessments since 2009-10, the South Bayfront Assessment District and the North Shoreview Assessment District were properly recorded as of February 2020.

    Public Works: FEMA Flood Zone & Flood Insurance
  • Property owner(s) will likely need to hire and consult with a certified California surveyor to prepare a base flood elevation certificate. A certified California surveyor can assist with questions specific your property’s flood elevation. 

    If there has been substantial improvements on the property in the recent past, a base flood elevation certificate may be found in the property’s building records with the Building Department. 

    Public Works: FEMA Flood Zone & Flood Insurance

Library

9
  • With a library card number, you receive 3 hours per day. It is free to use the computers. Printing is available in color or black and white. The first 45 cents worth of printing is free with your library card number. Subsequent printouts are 15 cents per page for black and white and 30 cents per page for color.

    Library
  • You need your library card number. There are no reservations. The library has access to the Internet and Microsoft Office applications.
    Library
  • Please following the link below and complete the online form. Librarians responsible for that subject area will review your request and consider it for purchase.

    Make a suggestion for purchase

    Library
  • The Main Library has an underground parking garage for library customers. Parking is free. There is a 2 hour time limit enforced Monday – Saturday from 8:00am - 5:00pm. Violators will be ticketed. The parking garage closes when the library closes.  Library Parking FAQs


    Library
  • Yes, it is available throughout the building. Simply connect to "San Mateo Public Library."

    Library
  • You can keep most items for 3 weeks (21 days). DVDs can be kept for 7 days. Renewals: Most items may be renewed 5 times except for Quick Pick and Technology Lending items which cannot be renewed.

    Library
  • Small conference rooms for 1-6 people are on all 3 floors of the Main Library.  They may be reserved with a library card for up to 2 hours a day.  

    More Information
    Reserve a room

    Library
  • Rental rates depend on your organization's status (nonprofit, resident, non-resident) and the size of the room.

    Library
  • Library cards are FREE. Bring photo identification and proof of current address to the accounts desk. For anyone under the age of 18: A parent's signature and proper identification are required. Students over 14 may use their current San Mateo school ID card as identification.

    Library

City Clerk

17
  • Birth, death, and marriage certificates and marriage licenses are issued by the County of San Mateo. Please contact the County Clerk's Office at (650) 363-4000 or see their website for more information about obtaining a certificate. San Mateo County Clerk's Office, 555 County Center, First Floor, Redwood City, CA 94063-1665

    City Clerk
  • Agendas are posted by the end of the day on the Thursday before each City Council meeting.


    City Clerk
  • Agendas are posted by the end of the day on the Thursday before each City Council meeting. You can also subscribe for agenda updates by email.

    City Clerk
  • City Council meeting minutes are available on our Council agendas and minutes page. Minutes are listed after the agenda items for each meeting.

    City Clerk
  • All of the City Boards and Commissions are listed in the City Council section of our website, along with information about current vacancies and how to apply. Commissioners and board members are selected by the full City Council through a competitive process. 

    Also See: 


    City Clerk
  • The City’s Finance Department processes all business tax certificates (i.e., business licenses). More information is available at www.cityofsanmateo.org/304/Business-License


    City Clerk
  • Voter registration information is available through the San Mateo County Election website or http://registertovote.ca.gov. The San Mateo City Clerk’s Department provides voter registration forms during office hours: Monday through Friday, 8:00am - 5:00pm. We can assist you in locating vote centers as Election Day approaches and on Election Day.

    City Clerk
  • A claim must be filed with the City of San Mateo within six months of the incident. Completed forms can be e-mailed to claims@cityofsanmateo.org, mailed or hand-delivered to: City Clerk, City of San Mateo, 330 West 20th Avenue, San Mateo, CA 94403. City Hall is closed from 12-1pm.  Claim Against the City Form.

    City Clerk
  • Go to the official election website for the County of San Mateo www.smcacre.org/elections or call (650) 312-5222 for up-to-date information. State-wide elections are held on even numbered years.

    City Clerk
  • The Public Records Act defines “public records” as “any writing containing information relating to the conduct of the public’s business prepared, owned, used, or retained by any state or local agency regardless of physical form or characteristics.”

    City Clerk
  • All conflict of interest statements (Fair Political Practices Commission's Form 700) for candidates, elected officials, and select officers of the City are available our website.

    City Clerk
  • The Municipal Code is a published compilation of City laws and their revisions organized according to subject matter (arranged by title, chapter and section). The Municipal Code is updated periodically as new ordinances are adopted by the City Council. The Municipal Code for the City of San Mateo is available online at: https://sanmateo.ca.us.open.law/


    City Clerk
  • San Mateo’s City Charter is available online at: https://sanmateo.ca.us.open.law/  San Mateo is one of two cities in the county that is a charter city. The San Mateo City Charter formulates the basic rules for governing the city. The charter can be changed or additions made by amendments, which must be approved by a majority of the voters. San Mateo was incorporated as a city on September 4, 1894.

    City Clerk
  • The Ralph M. Brown Act is codified in Government Code Section 54950 et seq. The entire Government Code is available online at leginfo.legislature.ca.gov.

    City Clerk
  • The Political Reform Act is codified in Government Code Section 81000 et seq. The entire Government Code is available online at leginfo.legislature.ca.gov. Additional information about the Political Reform Act can be found on the Fair Political Practices Commission (FPPC) website at
    City Clerk
  • The Public Records Act is codified in Government Code Section 6250 et seq. The entire Government Code is available online at leginfo.legislature.ca.gov. To submit a request to access any of the City's public records, go to the San Mateo Public Records Request Center www.cityofsanmateo.org/PublicRecords.

    City Clerk
  • Go to the San Mateo Public Records Request Center www.cityofsanmateo.org/PublicRecords to submit your request for public records. Through our public records archive, you can also view the City's responses to other people's requests for public records.
    City Clerk

City Council

9
  • Current phone numbers and email addresses for each of our City Council members are available on our website. To reach all City Council members you can email them at Citycouncil@cityofsanmateo.org 



    City Council
  • The San Mateo City Council holds its regular meetings two times a month, on the 1st and 3rd Monday, at 7:00pm. These meetings are held in the Council Chambers at City Hall, 330 West 20th Avenue, San Mateo, CA 94403 and are open to the public. Meetings are occasionally moved to Tuesdays due to holidays. During the months of July, August and December, only one meeting is held during the month. The Council Meeting Calendar list all regular meetings. 

    City Council
  • Agendas are posted by the end of the day on the Thursday before each City Council meeting. You can also subscribe for agenda updates by email.

    City Council
  • Yes, City Council meetings are televised live. You can watch meetings three ways: 

    1.Cable subscribers can watch meetings being televised on the following cable channels: Channel 26 (Wave) Channel 27 (Comcast) Channel 99 (ATT).
    2.You can also watch online on the City's public meeting portal. 
    3. Via the City's YouTube channel.

    City Council
  • City Council meeting minutes are available on our Agenda & Minutes Public Meeting Portal page. Meeting minutes prior to 2019 are on our Public Records Portal page. 

    If you need assistance contact the Clerk’s Office: (650) 522-7040 or clerk@cityofsanmateo.org

     

    City Council
  • Agenda Reports are posted online in the agenda packet for each upcoming City Council meeting. Agenda reports prior to 2019 are available on our Public Records Portal  page.

    If you need assistance contact the Clerk’s Office: (650) 522-7040 or clerk@cityofsanmateo.org


    City Council
  • The five Council Members serve at large for four-year terms with a maximum of three consecutive terms.
    City Council
  • San Mateo operates under a Council/Manager form of government. The Council as the legislative body, represents the entire community and is empowered by the City Charter to formulate Citywide policy. The Mayor is rotated annually among all council members each December.
    City Council
  • Study sessions are designed to explore complex issues in depth. The City Council holds study sessions on an as needed basis. These meetings are held typically immediately prior to their regular meetings. Separate agendas are posted for these meetings. Typically no action is taken, however direction to staff may be given.
    City Council

Elections

3
  • Go to the official election website for the County of San Mateo www.shapethefuture.org or call (650) 312-5222 for up-to-date information. Statewide elections are held on even-numbered years.
    Elections
  • Voter registration information is available through the San Mateo County Election website: ShapetheFuture.org. The San Mateo City Clerk’s Department provides voter registration forms during office hours: Monday through Friday, 8:00am - 5:00pm. We can assist you in locating your voting precinct as Election Day approaches and on Election Day.
    Elections
  • All conflict of interest statements (form 700) for candidates and elected officials are available our website.
    Elections

Library - Link+

14
  • LINK+ is a consortium of more than 50 public and academic libraries in California and Nevada that enables you to search its catalog and borrow member libraries' books and media.
    Library - Link+
  • If a book is unavailable at any of the Peninsula Library System libraries, you can request it from another LINK+ member library for delivery to the San Mateo Public Library with your San Mateo Public Library card.
    Library - Link+
  • The service is free.
    Library - Link+
  • You may have a total of 25 items requested from the regular catalog or LINK+ at one time. You may check out a maximum of 50 items which includes items from Link+ and from the San Mateo Public Library.
    Library - Link+
  • Most items are received 4 to 7 days after the request is placed. You then have 10 days to pick up the item.
    Library - Link+
  • LINK+ items can be checked out for 21 days with the possibility of one renewal. 

    Library - Link+
  • The library will call or email you when your item arrives. Once a LINK+ requested item has shipped, you can track the request through your regular San Mateo Public Library card account.
    Library - Link+
  • Most Link+ books will be renewed once through the automatic renewal program one day prior to the due date if they are not in demand.  Renewals can also be made online, through the online catalog. 

    Library - Link+
  • All LINK+ items will be held at the Accounts Desk of the Library for which you requested pick-up. Library staff will pull your item and check it out for you. LINK+ items cannot be checked out on the self-checkout machines. All LINK+ items must be returned to staff at the Accounts Desk where the Link+ item was checked out to ensure that the item gets checked in properly. Please do not put Link+ items in the book drop or book return.

    Library - Link+
  • We no longer charge overdue fees for Link+ materials, however if a Link+ item is overdue for an extended time, you may be billed $115 to replace the item. The charge is $115 per item if you lose or damage a LINK+ item. Customers who lose a LINK+ item should contact Accounts at the Main Library by calling (650) 522-7833.

    Library - Link+
  • • Once you determine that an item is not available from the San Mateo Public Library catalog, click on “LINK+” from our web catalog. You can also access the LINK+ catalog directly. 

    • Enter your search. When you locate the item in the LINK+ catalog, click the “Request” button. 

    • You will be asked, “With which institution are you affiliated?” Click the down arrow, select “San Mateo City Public Library”, and click the “Submit above information” button. 

    • Enter your name (first and last), your library card number (all 14 digits). 

    • Select your pick-up location (San Mateo Main Library, Hillsdale Branch, or Marina Branch) and click the “Submit” button. You will see a confirmation message that your request was placed.

    Library - Link+
  • • Log in to your library account. 

    • Click on “HOLDS” to see if your items are ready to be picked up.

    Library - Link+
  • Most Link+ books will be renewed once through the automatic renewal program one day prior to the due date if they are not in demand.  Renewals can be made online, through the online catalog using the following steps:

    • Log in to your library account.


    • Click on “Checked Out”. Your checked out items will be listed.


    • Select the item(s) you wish to renew by checking the box beside the title. You cannot renew items any sooner than 3 days before and no later than 2 days after the original due date.


    • Click the “Renew Selected” button. This does not automatically renew your item(s) but rather forwards a renewal request to the loaning library on your behalf. You must check your LINK+ account at a later date to see if the renewal request has been approved.


    • The item you’ve requested to be renewed will have one of these statuses:
    - A New Due Date – Your renewal has been approved.
    - Renewal Pending - Your request is still in process. Please check again at a later date.
    - Renewal Denied - Your renewal request was not approved. Please return the item(s) by the original due date.

    Note: It may take several minutes for the LINK+ software to confirm your renewal. LINK+ items may not be renewed more than once, nor may they be renewed if someone else has requested them.

    Library - Link+
  • • Log in to your library account. 

    • Click on “HOLDS”. 

    • Check the “Cancel” box next to the title of the request you want to cancel. 

    • Click on the “Cancel” button to activate the cancellation. 

    Note: You cannot cancel a request that has been received or is in transit.

    Library - Link+

City Attorney's Office

3
  • The city’s code may be found on the San Mateo City Charter and Municipal Code website.

    City Attorney's Office
  • No, the City Attorney’s Office may only provide advice and representation to the city and its officials and employees. Residents in need of legal assistance may contact San Mateo County Bar Association Lawyer Referral Service at 650-369-4149 (for either English or Spanish.)

    City Attorney's Office
  • Requests for public records may be submitted online through our Public Records Request Portal.
    City Attorney's Office

Human Resources

14
  • You are encouraged to take 2 actions: 

    1. Sign up to get an email notification from the City of San Mateo whenever a new employment opportunity arises, at Notify Me: Employment Opportunities
    2. Create a personal profile on CalOpps and request notifications for specific job interest(s) - look for the SUBSCRIBE button on the City of San Mateo CalOpps profile page.  The City only accepts applications for positions currently open for recruitment.
    Human Resources
  • Active recruitment with the City of San Mateo can be found on the Human Resources webpage and on CalOpps.org.


    It is highly encouraged and preferred that applicants complete an on-line application.  It is very important to thoroughly complete the employment application, including any supplemental questions that may be included.  A resume may be attached to the employment application.  Carefully review the job announcement for application requirements.

    Human Resources
  • To prepare for the testing process, it is helpful to review the job announcement and job description to identify the responsibilities, knowledge, skills and abilities related to the position.  You should also conduct a self-assessment of the related competencies you possess which are transferable to the position for which you will be interviewing.


    You might find that gathering information about the City, Department, and Division is helpful, and much information is available on the City of San Mateo’s website.


    Finally, practicing your interviewing skills with a family member or friend can be helpful.

    Human Resources
  • There may be internships in specific departments, based on the needs of the City - explore internship opportunities.

    Human Resources
  • Please visit the MOUs and Compensation Resolution section of our website for more information.

    Human Resources
  • The City of San Mateo's Human Resources Department is open Monday through Friday from 8:00 a.m. to 5:00 p.m.


    We are located in City Hall, 330 W 20th Ave, San Mateo, (650) 522-7260.


    Free parking is available in the parking lot in front of City Hall or on the street (2-hour limit on the street).

    Human Resources
  • Please visit the Salary Schedules section of our website for more information.

    Human Resources
  • Yes, except for police and fire safety employees and per diem employees.

    Human Resources
  • Please visit the Employee Benefit Portal for more information.

    Human Resources
  • Marriage and birth certificates are obtained through the San Mateo County Assessor-County Clerk-Recorder's Office which is a separate agency from the City of San Mateo. For information please visit their website at:  http://www.smcgov.org/

    Human Resources
  • CalFresh is a California Department of Social Services program which is separate from the City of San Mateo.  For information please visit their website at: http://www.cdss.ca.gov/cdssweb/ 

    Human Resources
  • To apply for unemployment benefits, you may apply on-line www.edd.ca.gov

    Human Resources
  • You may contact the Social Security Administration to make an appointment or ask questions.  You can visit their website at: www.socialsecurity.gov 

    Human Resources
  • You may contact the Equal Employment Opportunity Commission (EEOC) if you feel that you have been discriminated against based on a protected status.  You may visit their website at www.eeoc.gov

    Human Resources

Public Works: Small Cell Permitting

16
  • Small cells are 4G/5G radio equipment set up on streetlights, utility poles, or its own pole. Small cells boost local internet signals and help responding to emergency calls. With more people using smartphones and other connected devices every day, carriers need stronger networks to keep speeds fast and reliable. 

    Small cells must fit the FCC definition of "small wireless facilities" in 47 CFR 1.6002.

    Public Works: Small Cell Permitting
  • Public Right-of-Way (ROW) means City owned streets or easements. The public ROW general is the roadway, sidewalks, and a strip of land behind the sidewalk depending on the neighborhood.

    Public Works: Small Cell Permitting
  • No. Under FCC Regulations (47 U.S.C § 332(c)(7)(B)), the City may not prohibit or effectively prohibit wireless communication facilities. In other words, the City may not establish rules, regulations, or processes that would prevent providers from installing their facilities anywhere within the City.

    Public Works: Small Cell Permitting
  • For information about moratoriums of small cells, please see the City Attorney’s memorandum to Public Works dated April 6, 2018 from the Public Works Commission meeting on April 11, 2018.

    Local agencies cannot prohibit or have the effect of prohibiting small cells, per the Telecommunications Act of 1996 (47 U.S.C § 332(c)(7)(B)(i)(II)). It is illegal for the City to prohibit small cell deployment in residential areas or any other zones as it would violate this federal code. The City must allow wireless service providers to use public right-of-way. 

    Pursuant to the City Policy adopted in November 2024, "Restricted Sites" were adopted to provide setbacks from residential, school, and daycare areas. However, these Restricted Sites still may be approved if the applicant provides sufficient justification to grant an exception as outlined in City Policy Section 13.

    Public Works: Small Cell Permitting
  • We are not aware of any cities with an outright prohibition on installations in residential zones. In fact, to do so would violate the federal Telecommunications Act of 1996. 

    Pursuant to the City Policy adopted in November 2024, "Restricted Sites" were adopted to provide setbacks from residential, school, and daycare areas. However, these restricted sites still may be approved if the applicant provides sufficient justification to grant an exception as outlined in City Policy Section 13.

    Public Works: Small Cell Permitting
  • The RF emissions and limits are regulated by the Federal Communications Commission (FCC).The FCC provides information about the safety of RF emissions from wireless telecommunications facilities on its website.

    The City cannot establish our own RF emission limits per the Telecommunications Act of 1996 (47 U.S.C § 332(c)(7)(B)(iv)), “No state or local government or instrumentality thereof may regulate the placement, construction, and modification of personal wireless service facilities on the basis of environmental effects of radio frequency emissions to the extent that such facilities comply with the Commission’s regulations concerning such emission.”

    Public Works: Small Cell Permitting
  • Please see the FCC's Safety FAQ and the Cancer.org Safety Information page. You could also visit the U.S. Food and Drug Administration, the National Cancer Institute, and the World Health Organization.

    Questions about potential RF hazards from FCC-regulated radios can be sent to the Federal Communications Commission, Consumer & Governmental Affairs Bureau:

    455 12th Street SW
    Washington DC, 20554
    Phone:  1-888-225-5322 (1-888-CALL-FCC)
    Email: rfsafety@fcc.gov

    Public Works: Small Cell Permitting
  • Yes. Small cells need both a Small Wireless Facility (SWF) permit and an Encroachment (EP) Permit for the installation in the public right-of-way whether they're proposed on a City pole, utility pole, or privately owned pole. An applicant must obtain both a SWF permit and an EP permit prior to installation. The SWF permit approves the small cell the location and appearance . The EP permit approves the construction.

    If there is a tree nearby, a Tree Permit may be required from the Department of Parks & Recreation.

    Public Works: Small Cell Permitting
  • Yes. The Department of Public Works reviews each Small Wireless Facility application's proposed design and location for conformance to our Municipal Code and City Policy which provides location and design criteria for small wireless facilities.

    Public Works: Small Cell Permitting
  • Small Cell facilities are subject to the California Environmental Quality Act (CEQA) process. However, installation of small cell facilities on utility poles, streetlight poles, or freestanding poles are categorically exempt from the CEQA review process pursuant to Sections 15301, 15302, and 15303 of the Guidelines for CEQA.

    The City's permits are not required to follow the National Environmental Protection Act (NEPA) process in their review.

    Public Works: Small Cell Permitting
  • After a decision notice is posted, property owners or legal residents within 500-ft of the proposed location of the small wireless facility may file an appeal within the 5-day appeal window. An appeal application is provided on the Small Cell Infrastructure webpage.

    All decision notices posted on the City's notice page and the Small Cell newsletter email will have an appeal process guide.

    Please see to the City’s Municipal Code Section 17.10.070(g) and City Policy Section 8(d) for more detail of the appeal process.

    Public Works: Small Cell Permitting
  • Streetlight and traffic signal poles are owned and maintained by the City of San Mateo. Wireless service providers that obtain master license agreements with the City are allowed to attach their equipment to City poles after obtaining the appropriate permits. In these cases, the City owns and maintains the streetlight or traffic signal pole while the wireless service provider owns and maintains the small cell equipment.

    Most wooden utility poles are owned by the Pacific Gas & Electric Company (PG&E). Utility poles may have several owners on a joint pole, including electric, telephone, and cable providers. The City does not regulate who can or cannot attach to these poles.

    All wiring for small cell antennas and electric power are owned and maintained by the wireless service provider.

    Public Works: Small Cell Permitting
  • California Public Utility Commission General Order Number 95 clearance requirements and limits on size generally make it hard for multiple carriers to install on the same pole. 


    Public Works: Small Cell Permitting
  • Generally, the installation of the antennas and equipment on the pole and painting (if needed to match equipment to the pole) can be accomplished in a few days.  Sometimes there may be work at ground level to connect power and fiber-optic cables (for network connection) to the pole-mounted equipment and antennas. Scheduling and weather may affect the total duration of construction and installation.

    If a neighborhood does not already have a fiber network, then a separate permit is required for a new fiber network (either overhead or underground), and construction typically happens separately from the Small Cell installation.

    Public Works: Small Cell Permitting
  • Yes. Wireless carriers have proposed and deployed small cells in cities throughout the Bay Area. Small Cells have been installed in most San Mateo County agencies.

    Public Works: Small Cell Permitting
  • No. The City only receives permitting and inspection cost-recovery fees from small cell companies and no other financial incentives. 

    Federal Communications Commission (FCC) only allows local agencies to charge reasonable cost-recovery fees. The City collects a permit review deposit as adopted in the Master Fee Schedule. This deposit is used to pay for City staff and consultant costs. Additionally, local agencies cannot charge more than $270 per year for any wireless facility attached to our poles. We collect this fee for annual inspection.

    Public Works: Small Cell Permitting

Accessory Dwelling Units

18
  • An Accessory Dwelling Unit (ADU), also known as in-law units, second units, cottages, or granny units, is a smaller living unit on a property that has a single-family residence.

    An ADU is an attached or detached residential dwelling unit which provides independent living facilities for one or more persons, is accessory to the primary single-family residential dwelling unit, and includes permanent provisions for living, sleeping, eating, cooking facilities, and sanitation on the same parcel as the primary residential dwelling unit.

    Accessory Dwelling Units
  • A JADU is an additional, independent living unit created through the conversion of an existing bedroom in a single-family dwelling.

    Accessory Dwelling Units
  • No. An accessory dwelling unit is habitable, while an accessory building is not (i.e. shed, covered porch, etc.). However, accessory buildings have the potential to be converted into an ADU, if it conforms to current ADU code requirements.

    Accessory Dwelling Units
  • ADUs can be detached, attached or within the primary residence. Most ADUs are converted from existing storage or garage space.

    Accessory Dwelling Units
  • In the City of San Mateo, one ADU or JADU is allowed per parcel.

    Accessory Dwelling Units
  • ADUs cannot be rented for less than 30 consecutive days.

    Accessory Dwelling Units
  • No. The property owner must record a deed restriction with the city of San Mateo restricting the sale of an ADU from the primary dwelling.

    Accessory Dwelling Units
  • The Accessory Dwelling Unit Code (Section 27.19 Articles 1 and 2) of the City of San Mateo Zoning Ordinance, establishes the development regulations and other criteria that must be met to construct any type of ADU/JADU. See: See ADU/JADU Requirements

    Accessory Dwelling Units
  • No, if the ADU meets exemptions from parking requirements (living within a ½ mile of transit stop, etc. SMMC 27.19.50 (k/5)). Remember, you can always contact the City Planning department to help your project conform to the SMMC code.

    Accessory Dwelling Units
  • Yes. Any covered structure is counted as floor area (i.e. sheds, covered porches, etc.).

    Accessory Dwelling Units
  • Yes, depending on the type of ADU. Please contact the SMC Fire Department at fire@smcfire.org or (650) 522-7900 

    Accessory Dwelling Units
  • Yes, for both ADU and JADU.

    Accessory Dwelling Units
  • They are required for ADUs, but not JADUs.

    Accessory Dwelling Units
  • Property taxes are assessed by the County of San Mateo Assessor’s Office. Like other development projects in the City, the County collects information from the City when building permits are issued to a property. Please contact the County Assessor’s Office for more information about how the information is used.

    Accessory Dwelling Units
  • An unregistered ADU cannot be registered until it fulfills current ADU city standards in the SMCC code i.e. parking, setbacks, facility standards etc. Unregistered ADUs are subject to code enforcement.

    Accessory Dwelling Units
  • Check with the Building Division to see if your property has past building permits for a garage. If none are found, you will need to conform to the SMMC Building and Planning code and then apply for a garage permit with the Building Division.

    Accessory Dwelling Units
  • The City of San Mateo recommends using the Peninsula Builders Exchange Construction Finder or call 650-591-4486.

    Accessory Dwelling Units
  • You may contact our Planning and Building staff by email, phone, or by visiting our counter for further questions on your project. 


    General Zoning Inquiries:

    Email: planning@cityofsanmateo.org

    Call Planner on Duty: (650) 522-7212

    Planning Counter Hours: Monday, Wednesday, Thursday, Friday 8:00am - 4:45pm and Tuesday 12:30pm - 4:45pm


    Building Permit Application and Fee Inquiries:

    Building Counter Line: (650) 522-7172

    Building Code Consultation (Building Plan Checker) Hours: Monday through Friday 9:30am - 11:30am


    Fire Prevention Inquiries:

    Justin Ho: (650) 522-7940

    Fire Code Consultation Hours: Monday through Friday 9:30am-11:30am


    Parks and Recreation Inquiries:

    Call (650) 522-7400


    Heritage Tree Preservation Inquiries:

    Call (650) 522-7420

    Accessory Dwelling Units

Public Works: Questions During COVID-19 Shelter in Place

5
  • Yes. Construction is an essential infrastructure service according to San Mateo County and our contractors and staff are taking all of the required precautions to ensure workers are safe. All Public Works Department major infrastructure projects like The Clean Water Program and the 25th Grade Infrastructure Project continue. Also still active are paving projects, construction of our new fire station 25, maintenance work, and the building of our new wastewater treatment plant. The Caltrans freeway project, 101 Express Lanes, returns to work in our City starting Sunday, March 29.

    Public Works: Questions During COVID-19 Shelter in Place
  • Yes please. We place ’no parking’ signs 72-hour before construction begins in a work zone. Note the date construction starts on the ‘no parking’ sign and please be sure to move your car by that date. If moving your vehicle off the street during construction will prove difficult, please call us at (650) 522-7300 and we will work with you to find a solution.

    When the shelter in place order came out, some residents received construction notices in the mail about paving projects in their neighborhoods, those projects have been delayed by rain but will begin soon. Watch for the ‘no parking’ signs to go up in those neighborhoods in the coming weeks.

    Public Works: Questions During COVID-19 Shelter in Place
  • At this time, street sweeping of the downtown and other commercial areas is occurring. However, other street sweeping efforts remain paused and parking enforcement on those scheduled routes is relaxed. Once residential street sweeping returns, we will notify residents and, if you are registered for email alerts, you will begin to get regular email alerts again. We have paused the email alerts at this time. 

    Public Works: Questions During COVID-19 Shelter in Place
  • Bookmark the Public Works Department’s project list, to see current information about projects. Pavement projects of less than two weeks don’t typically have a webpage.

    Public Works: Questions During COVID-19 Shelter in Place
  • Projects like the 25th Grade Separation Project and The Clean Water Program have email update lists that you can join. Click on the links for each to sign up.

    We will be continuing to notify residents of upcoming work in their neighborhoods via postcards, door hangers, Nextdoor.com and through the project email lists. These notices will include contact information for residents who have questions or concerns.

    Public Works: Questions During COVID-19 Shelter in Place

Housing Element

9
  • The Housing Element is one of many elements, or chapters, of the City’s General Plan—the long-term roadmap for the City’s future and development.  The Housing Element must be updated every 8 years and shows the locations where housing can be built, and the policies and strategies necessary to meet the community’s housing needs. It is the only element of the General Plan subject to State requirements for content and which must be approved by the State Housing and Community Development Department (HCD).

    Housing Element
  • The City could face legal challenges to its zoning requirements and decisions, which would require city resources to address.  In some cases, judges have suspended the local agency’s ability to issue building permits until the Housing Element is certified. It would also make the City ineligible for many State grants and funding programs, that provide critical funding sources for affordable housing and transportation improvements.

    Housing Element
  • The State of California determines the number of homes that are needed for the Bay Area. The Association of Bay Area Governments (ABAG) then distributes this information, the regional need, for the nine Bay Area counties.  Each city and county is assigned a portion of the regional need based on considerations such as future population, access to jobs, and other factors. This assignment is known as the Regional Housing Needs Allocation (RHNA), and is intended to promote the following objectives: 

    • Increase the housing supply and the mix of housing types in an equitable manner
    • Promote infill development, efficient development, and Greenhouse Gas reduction
    • Promote better relationship between jobs and housing, particularly jobs-housing fit    
    • Balance existing disproportionate geographic concentrations of income categories
    • Affirmatively further fair housing

    Each jurisdiction must show there is enough land zoned for housing to accommodate future population growth.

    Housing Element
  • ABAG formed a methodology committee to determine how the need for future housing should be distributed among jurisdictions. The Committee included local elected officials and staff representing every county, as well as regional stakeholders to facilitate sharing of diverse perspectives, and met from October 2019 to December 2020. The Plan Bay Area 2050 Blueprint model was chosen as the starting point, or baseline.  For technical details and meeting reports (https://abag.ca.gov/our-work/housing/rhna-regional-housing-needs-allocation/housing-methodology-committee ).

    With a projected growth of over 441,000 households for the Bay Area by 2030, San Mateo County was assigned 10.8% of the Bay Area RHNA.  Currently the County has 9.4 % of the current population, 10% of the jobs and is estimated to have 10% of the future population.

    The RHNA for any given city was primarily based on projected number of households.  The baseline is adjusted by factors including proximity to jobs, and high resource areas that have excellent access to amenities such as good schools and employment centers.

    Housing Element
  • Even though San Mateo does not have the largest population, it has the most households of any city in San Mateo County, and that is the main reason it has the largest RHNA. The household base was then adjusted by the other factors mentioned above, which further increased the RHNA. In particular, San Mateo has a high share of households in high resource areas and good access to jobs.

    Housing Element
  • The methodology was adopted in January and will be submitted to the State HCD for review.  The State will review it to ensure it meets statutory objectives. Once that is completed, ABAG will announce the allocations in Spring 2021 as well as the guidelines for an appeals process during summer/fall, and release the final RHNA in late 2021. Now that the methodology has been adopted appeals can only be granted based on limited criteria as described in Government Code Section 65584.05. For example, appeals must demonstrate that ABAG did not adequately consider information provided during the methodology process, did not use a methodology that meets the State criteria, or that some unforeseen change in circumstances has occurred since the methodology was finalized.  Since ABAG conducted a year-long public process developing the methodology that incorporates all of the State requirements, it’s unlikely that an appeal of the methodology ABAG used would be granted. Recently, only 2 out of 52 appeals from Southern California jurisdictions were partially approved due to errors based on boundaries and flood plain designations. It is not possible to challenge the overall number for the Bay Area at this time.

    Housing Element
  • The new RHNA cycle covers the years 2023-2031. The General Plan update period covers up to the year 2040 which spans two Housing Element cycles.  At the very least, General Plan 2040 will need to ensure that enough land is zoned for housing for RHNA 2023-31.

    The City will evaluate the current zoning of potential sites for housing but may need to consider zoning revisions to accommodate the RHNA. The General Plan Update process will establish the areas where new development should be encouraged through the Land Use Element.  This process is underway and includes robust community engagement. Several study areas have been identified to evaluate where future residential development should be prioritized.  If the next General Plan update does not also account for the following RHNA, 2031-2039, General Plan 2040 would need to be further updated to account for the next cycle. More information is available on the General Plan Update website (https://strivesanmateo.org/).

    Housing Element
  • Measure Y was approved by voters in November 2020 and sets limits on new residential building heights and densities.  The City needs to evaluate how much housing can built within the limits of Measure Y to determine whether the City is able to meet its RHNA under the current restrictions.  This analysis is underway and requires looking at every parcel that can accommodate housing within city limits that meets the eligibility criteria under Housing Element law.

    Housing Element
  • The City must ensure that the appropriate zoning is in place to accommodate RHNA but does not control when or how much housing is actually built.  New housing construction is based on a variety of socio-economic factors such as demand, available financing, land and construction costs, etc. and is ultimately driven by private property owners.

    Housing Element

Public Works: Marina Lagoon

6
  • Our Harbor Patrol Officers are responsible for boating access and safety on the Lagoon. The waterway offers sailing, rowing, swimming, power boating, and water-skiing opportunities. Harbor Patrol makes sure that whatever the activity, our Lagoon is safe for everyone.  Find more information on the City’s Parks and Recreation webpage.

    Public Works: Marina Lagoon
  • San Mateo County Mosquito and Vector Control District uses an integrated pest management strategy to safeguard the health and comfort of the residents of San Mateo County. Its service area includes the entirety of San Mateo County.

    Public Works: Marina Lagoon
  • We take great pride in providing our citizens with the best possible experience while enjoying the Lagoon and all it has to offer. Our parks and beaches are maintained daily to remove trash and goose poop, to clean bathroom facilities, and to maintain landscaping.  Water samples are collected weekly to monitor water quality for bacteria (e.g., E. coli, total coliform, and enterococci).  

    Staff periodically open the inlet gates on the north end at O’Neil Slough, and turn the outlet pumps on at the south end to decrease water residency time and improve water quality.  We respond to all reports of illicit discharges to our stormwater collection system to prevent pollutants from ever reaching the Lagoon. We also work with a private contractor to abate aquatic weeds through mechanical harvesting, and herbicide applications. This has become increasingly difficult with shallowing, warmer water, and increasingly limited control chemical options.  Additional details are discussed below on how we intend to ensure water quality standards are achieved well into the future.

    Public Works: Marina Lagoon
  • Just by reading this and continuing to check back to stay informed, you are well on your way to doing your part in improving the water quality of the Lagoon. You can find additional resources at Flows to Bay – Clean Water. Healthy Community. It's a team effort!

    Public Works: Marina Lagoon
  • Here’s some other tips for easy ways you can directly improve local water quality:

    • Participate in cleanups around your neighborhood. Sign up for Team Up to Clean Up
    • Pick up after your dog.
    • Pick up litter.
    • Reducing or eliminating fertilizer use on lawns and in gardens will reduce the nutrients that feed aquatic weeds.
    • Champion our Lagoon to your neighbors and share resources to preserve it.
    • Be our eyes and ears in the neighborhood: Report Stormwater Pollution.
    • Follow the us on on Twitter, Facebook, Instagram, and LinkedIn to like and share our news.
    • Inspect and repair your sewer lateral to prevent overflows. 
    • Get out and enjoy the Lagoon and all it has to offer.
    Public Works: Marina Lagoon
  • The Lagoon water level is regulated on a seasonal basis to optimize flood control, recreation, aesthetics, and ecological benefits. During the winter months the water level is lowered to provide a receiving basin for stormwater runoff as protection from lowland flooding. The summer water level provides optimal conditions for swimming, boating, and other recreational uses. The water level is controlled using the O’Neil Slough intake gates on the Lagoon’s south end and the Pump Station on the north end. The Pump Station’s pumping capacity and the lowering of the water level during the winter months provides the capacity to accommodate a 100-year storm event.

    Public Works: Marina Lagoon

Police Department Recruitment: Officer Applications

24
  • Continuous recruitments are used to collect applications on an ongoing basis, but selections are only made when a vacancy becomes available or there is a departmental need. While the position may not be filled frequently, we do review and screen applicants who are well-qualified for the role. If you meet the qualifications, you may be contacted when an opportunity arises.

    Police Department Recruitment: Officer Applications
  • Everyone should start the hiring process with a ride along. Come meet the team you could potentially be working alongside! In addition, ensure you have enough college credits to apply. We require the equivalent to completion of an associate's degree from an accredited college. Lastly, be sure you’ve completed the PELLETB and WSTB exams. Additional requirements are listed in the application. 

    Police Department Recruitment: Officer Applications
  • We recommend you follow your passion. When you pick your degree, and you’re likely to find a correlation to law enforcement. Just to give you an example, some of our officers have degrees in communication, psychology, public administration, sociology, business, criminal justice, accounting, digital forensics, law, etc. 

    Police Department Recruitment: Officer Applications
  • Recruiters are looking for well-rounded individuals from diverse backgrounds. Be deliberate in what jobs you choose and ensure they include a team atmosphere, service to the community, problem solving, and communication. 

    Police Department Recruitment: Officer Applications
  • Yes. Please visit our Ride Along Program website for further details.

    Police Department Recruitment: Officer Applications
    • Free of felony convictions or other disqualifying conduct (GC 1029).
    • Age not less than 21-years-old at time of appointment to the rank of police officer. 
    • Possession of and ability to maintain a valid California driver’s license. 
    • Equivalent to completion of an associate's degree from an accredited college. 
    • Possession of a POST (Peace Officer Standards & Training) PELLETB written examination certificate with a preferred T-Score of 52 or higher and a passing score for the WSTB physical agility examination. Or possession of a National Testing Network Law Enforcement written examination certificate with a preferred score in the 90th percentile and a passing score for the WSTB physical agility examination.
    • Vision in each eye, correctable to at least 20/30.
    • Must pass a background investigation.
    • Must meet all department, medical, physical, and psychological standards.


    Police Department Recruitment: Officer Applications
  • We require you to complete the PELLETB and WSTB prior to applying for the position. 

    The POST Entry-Level Law Enforcement Test Battery (PELLETB) measures skills that are associated with successful performance as a California peace officer. Because the PELLETB is an aptitude test, the skills measured are acquired gradually over a long period of time (usually years). There is no quick or easy way to improve these skills in preparation for the exam. The only way to predictably improve scores on an aptitude test is through extensive learning and practice (e.g., coursework, training).

    The POST Work Sample Test Battery (WSTB) measures your fitness level to perform the duties of a peace officer. The examination includes a 99-yard obstacle course, 32-foot body drag, fence climbing, 500-yard sprint, and 1.5 mile run.

    Police Department Recruitment: Officer Applications
  • Yes. The preferred PELLETB T-Score is 52 or higher and a passing score for the WSTB physical agility examination. 

    Police Department Recruitment: Officer Applications
  • Yes.

    Police Department Recruitment: Officer Applications
  • Yes.

    Police Department Recruitment: Officer Applications
  • Police Department Recruitment: Officer Applications
  • The preferred PELLETB T-Score is 52 or higher and a passing score for the WSTB physical agility examination.

    Police Department Recruitment: Officer Applications
  • Disclaimer

    The advice provided here is for informational purposes only. We offer general guidance on preparing for the PELLETB (Peace Officer Standards and Training Entry-Level Law Enforcement Test Battery), and while we strive to provide accurate and helpful information, we assume no liability for any consequences, including poor test results, that may arise from following this advice.

    It is important to note that individual performance on the PELLETB may vary, and success in the examination depends on various factors, including personal preparation, study habits, and test-taking skills. We recommend seeking professional advice or consulting with official resources to ensure that your preparation aligns with the specific requirements of the PELLETB.

    Users are encouraged to verify information, use additional study materials, and consider individualized approaches to maximize their chances of success on the exam. Remember that test preparation is a personal responsibility, and results may be influenced by various factors beyond the scope of this advice.

    Preparing for the PELLETB

    Studying for the PELLETB requires a strategic approach. Here are some tips to help you prepare: 

    • Understand the Test Structure: Familiarize yourself with the PELLETB test structure. It typically includes sections on reading and writing ability, clarity, vocabulary, and more. Knowing the format will help you tailor your study plan. 
    • Review Test Content: Identify the specific areas covered in the test. This may include grammar, spelling, punctuation, reading comprehension, and incident report writing. Focus on strengthening your skills in these areas. 
    • Practice Regularly: Regular practice is key. Use sample questions and practice tests to get a sense of the test format and the types of questions asked. This will help you manage your time effectively during the actual exam. 
    • Improve Reading Skills: Since the test includes reading comprehension, work on improving your reading skills. Practice reading and summarizing passages to enhance your understanding of written content. 
    • Enhance Writing Skills: Practice writing essays or incident reports. Pay attention to grammar, punctuation, and clarity of expression. Review the basics of formal writing to ensure your responses meet the test requirements. 
    • Vocabulary Building: Expand your vocabulary. The PELLETB may test your knowledge of words and their meanings. Read extensively and make a habit of learning new words. 
    • Time Management: Practice time management during your study sessions and mock exams. The ability to answer questions within the given time frame is crucial. 
    • Use Study Guides: Consider using study guides or review materials specifically designed for the PELLETB. These resources often provide valuable insights into the test content and structure. 
    • Seek Feedback: If possible, have someone knowledgeable review your practice essays or responses. Constructive feedback can help you identify areas for improvement. 
    • Stay Informed: Keep yourself informed about any updates or changes to the PELLETB. This ensures that your study materials align with the current test requirements. 

    Remember that consistent and focused preparation is key to performing well on the PELLETB. Good luck with your studies!

    Police Department Recruitment: Officer Applications
  • Disclaimer

    The advice provided here is for informational purposes only. We offer general guidance on preparing for the WSTB (Work Sample Test Battery), focusing on physical fitness and specific skills required for law enforcement. While we strive to provide accurate and helpful information, we assume no liability for any consequences, including poor test results, non-selection, loss of wages, injuries, or death, that may arise from following this advice.

    It is crucial to understand that physical fitness training carries inherent risks, and individual responses may vary. Before starting any new exercise program, especially if you have pre-existing health conditions, we strongly recommend consulting with your physician to ensure that the recommended activities align with your personal health and fitness needs.

    Users are encouraged to approach WSTB preparation responsibly, considering their individual fitness levels and capabilities. We do not take responsibility for any death, injuries, loss of wages, non-selection, poor test results, or other outcomes resulting from the implementation of the provided advice.

    Remember that achieving optimal fitness and performance in physical tests is a personal responsibility, and seeking professional advice is a prudent step to ensure a safe and effective training regimen.

    Preparing for the WSTB

    Preparing for the WSTB involves focusing on physical fitness and specific skills required for law enforcement. Here are some tips to help you prepare:

    • Understand the Test Components: Familiarize yourself with the specific components of the WSTB. This may include running, push-ups, sit-ups, and other physical activities. Knowing the requirements will help you tailor your training.
    • Cardiovascular Fitness: Emphasize cardiovascular fitness by incorporating running, jogging, or other aerobic exercises into your routine. Aim to improve your endurance to meet the running component requirements of the WSTB.
    • Strength Training: Work on building strength through exercises like push-ups, sit-ups, and weight training. Focus on both upper and lower body strength to perform well in the strength-related components of the test.
    • Practice Test Components: Regularly practice each component of the WSTB. This includes the 1.5-mile run, push-ups, sit-ups, and any other activities specified in the test. Practice will help you become familiar with the format and improve your performance.
    • Set Realistic Goals: Set achievable goals for yourself, considering the specific requirements of the WSTB. Gradually increase the intensity and duration of your workouts to build up your fitness level.
    • Consistent Training: Consistency is key. Develop a training schedule and stick to it. Regular, structured training will help you make steady progress and ensure that you are adequately prepared for each component of the test.
    • Interval Training: Incorporate interval training into your routine to improve both speed and endurance. This can be particularly beneficial for the running component of the WSTB.
    • Nutrition and Hydration: Pay attention to your nutrition and hydration. Fuel your body with a balanced diet and stay hydrated to support your physical performance during training and on the test day.
    • Rest and Recovery: Allow your body to rest and recover between training sessions. A well-rested body is more likely to perform at its best during the WSTB.
    • Simulate Test Conditions: Practice under conditions similar to the actual test. This can include timing yourself for the run and ensuring that you perform push-ups and sit-ups according to the test standards.
    • Remember to consult with a fitness professional and your physician before starting any new exercise program, especially if you have pre-existing health conditions. Individual fitness levels may vary, so tailor your preparation to your specific needs and capabilities.

    Good luck with your WSTB preparation!

    Police Department Recruitment: Officer Applications
  • Yes. The preferred score would be in the 90th percentile and a passing score for the WSTB physical agility examination.

    Police Department Recruitment: Officer Applications
  • The minimum age is 21 years of age per Government Code 1031.4. There is no maximum age.

    Police Department Recruitment: Officer Applications
  • Our minimum education standard is the equivalent to completion of an associate's degree from an accredited college. In accordance with commonly held standards, the minimum requirement for an associate's degree is 60 semester hours or 90 quarter credits.

    Police Department Recruitment: Officer Applications
  • If you earned your degree from a college or university outside the United States, California Assembly Bill 992 (effective January 1, 2026) outlines how to verify it for peace officer eligibility under Government Code 1031(e). A foreign degree must be evaluated for U.S. equivalency by a credential evaluation service that is a member of either the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). This evaluation determines whether your degree is equivalent to one from an accredited U.S. institution. The evaluation service charges a fee, which is typically the responsibility of the applicant unless the hiring agency chooses to cover it. Fees and processing times vary depending on the service provider. This requirement will be included in Commission Regulation 1953 and reflected in the updated POST Background Investigation Manual. For more information, visit the official NACES or AICE websites to find approved evaluation services and review pricing and processing timelines.

    Police Department Recruitment: Officer Applications
  • No. If you don’t live in San Mateo, you should consider it. The city of San Mateo is a great place to live, work, and play. We also have a great school system if you are raising children.

    Police Department Recruitment: Officer Applications
  • Effective January 1, 2023, peace officers must be legally authorized to work in the United States under federal law. There are no specific citizenship requirements per Senate Bill 2. California Government Code Section 1031(h) limits employment authorization documents to those consistent with Section 274a.2 of Title 8 of the Code of Federal Regulations. Specific documentation requirements can be found on the I-9, Employment Eligibility Verification form issued by the U.S. Citizenship and Immigration Services. Government Code section 1031(g) permits departments to adopt additional and/or higher standards.

    Police Department Recruitment: Officer Applications
  • If you meet the minimum requirements, visit our recruiting page for current job openings. 

    Police Department Recruitment: Officer Applications
  • No.

    Police Department Recruitment: Officer Applications
  • Yes.

    Police Department Recruitment: Officer Applications
  • Yes.

    Police Department Recruitment: Officer Applications

Police Department Recruitment: Officer Background Investigations

10
  • Preparing for a background investigation involves ensuring that your personal, educational, and employment history are accurate and consistent, as well as demonstrating your suitability for the role. By being prepared, honest, and cooperative, you can increase your chances of successfully passing a background investigation.

    Here are some things you should consider:

    1. Gather Documentation: Collect important documents such as identification, passport, social security card, birth certificate, all certified school transcripts, and any relevant diplomas or certificates.
    2. Review Your Application: Go through your application thoroughly to ensure that all information provided is accurate and up-to-date.
    3. Employment History: Have a detailed list of your past employment history, including dates of employment, job titles, duties, and contact information for supervisors.
    4. Education History: Gather transcripts from high school, college, or any other educational institutions you attended.
    5. Be Honest: Background investigators value honesty above all else. Be forthcoming about your past experiences, including any past legal issues or employment terminations.
    6. Review Civil/Criminal Record: Check your own civil/criminal record to ensure accuracy. If you have any past legal issues, be prepared to discuss them honestly and provide any necessary documentation.
    7. Professional References: Prepare a list of professional references who can speak to your character and work ethic. Ensure you have all of their contact information readily available.
    8. Review Credit History: We conduct a credit check as part of the background investigation. Review your credit report for accuracy and address any discrepancies.
    9. Military Service Record (if applicable): If you served in the military, have your DD-214 form available.
    10. Residential History: Provide a list of your previous addresses for a specified period, usually the past five to ten years.
    11. Financial Information: Prepare to provide information about your financial status, including any outstanding debts or bankruptcies.
    12. Drug Usage History: Be honest about any past or current drug use, as this is typically scrutinized during the background investigation. All information you provide is subject to verification through medical examination, polygraph, and psychiatric evaluation.
    13. Prepare for Interviews: Be prepared for interviews with background investigators. They may ask about your personal history, employment history, education, and any legal or financial issues.
    14. Be Prepared to Explain Gaps: If there are any gaps in your employment or education history, be prepared to explain them. This could include periods of unemployment or time spent traveling.
    15. Review Social Media: Background investigators may review your social media accounts. Ensure that your online presence reflects positively on you and remove any potentially inappropriate content.
    16. Stay Positive: Background investigations can be thorough and may take some time to complete. Stay patient and cooperative throughout the process.
    Police Department Recruitment: Officer Background Investigations
    • Initial Department Interview
    • Background Investigation
    • Lieutenant’s Interview
    • Captain’s Interview
    • Conditional Offer
    • Polygraph Examination
    • Psychological Evaluation
    • Medical Evaluation
    • Internal Hiring Panel Evaluation 
    • Police Chief’s Interview
    Police Department Recruitment: Officer Background Investigations
  • Background investigations can be complex, so it depends on the applicant’s history. They typically take one to three months. 

    Police Department Recruitment: Officer Background Investigations
  • Government Code Section 1029 lists all disqualifications for employment for peace officers, including felony convictions. 

    Police Department Recruitment: Officer Background Investigations
  • Applicants seeking employment as a peace officer are evaluated on an individual basis. The totality of the background investigation is taken into consideration for disqualification or non-select purposes. Bottom line, be honest from the start. In dealing with legal issues, we take into consideration the seriousness of the offense, the age of the candidate at the time of the offense, how recently the offense occurred, the career path of the candidate at the time of the offense, any mitigating circumstances, and the impact, if any, upon the candidate’s potential credibility as a witness in a court of law.

    Police Department Recruitment: Officer Background Investigations
  • Applicants seeking employment as a peace officer are evaluated on an individual basis. The totality of the background investigation is taken into consideration for disqualification or non-select purposes. It is important to underscore that a sealing or expungement usually does not relieve the applicant from providing information about the underlying conduct that led to such a sealed or expunged record. One possible exception might be an arrest/conviction expunged by a court pursuant to PC §851.8, in which case the court made a factual finding of innocence, as there is no underlying conduct to disclose. 

    Police Department Recruitment: Officer Background Investigations
  • Although this is an important area of investigation, the evaluation of a candidate’s behavior regarding the handling of finances is careful and judicious. It is critically important for the background investigator to understand the full circumstances surrounding any apparently negative financial information. Commission Regulations 1953(e)(11) and 1959(e)(10) require that a credit check be performed on peace officer candidates, “to determine the candidate’s credit standing with lenders, as an indication of the candidate’s dependability and integrity.” 

    Police Department Recruitment: Officer Background Investigations
  • The City of San Mateo requires applicants to possess of a valid California driver’s license. The candidate’s driving record, in particular the nature and number of moving violations and the number of accidents, can provide useful information about the individual’s driving ability as well as other job-relevant personal characteristics.

    Police Department Recruitment: Officer Background Investigations
  • Applicants seeking employment as a police officer are evaluated on an individual basis. The totality of the background investigation is taken into consideration for disqualification or non-select purposes.

    Police Department Recruitment: Officer Background Investigations
  • It depends. We recommend you disclose the arrest and adjudication for evaluation. 

    Police Department Recruitment: Officer Background Investigations

Police Department Recruitment: Officer Incentives

13
  • Effective January 5, 2025, the annual base salary for Police Officers ranges from $134,236 - $159,971 per year. This does not include eligibility based incentives such as bilingual pay, master officer pay (laterals qualify), field training officer, education incentive, and uniform allowance. 

    POA Contractual Raises
    January 22, 2024: Four percent (4%), plus an additional one percent (1%) for community-based training.
    January 5, 2025: Three percent (3%), plus an additional one percent (1%) for community-based training.
    January 4, 2026: Three percent (3%), plus an additional one percent (2%) for community-based training.

    For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Officer Incentives
  • Medical Insurance
    The City offers several health insurance plans for employees. One of these plans includes Kaiser HMO. If you choose Kaiser HMO, the City pays 100% of coverage for single coverage and 90% for family coverage. The City's maximum contribution toward health insurance is $160. 

    Dental Insurance
    This is fully City paid. 100/80/80 basic plan with a $15 annual deductible and a $3,000 annual maximum payment. The lifetime orthodontic benefit is 50% to a lifetime maximum of $2,000.

    Vision Insurance
    Fully City paid vision coverage with a $25 copayment. 

    For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Officer Incentives
  • The Police Officers’ Association has negotiated the following eligibility based incentives for qualifying police officers: 

    • Education Incentive (4% to 9%)
    • Master Officer (3% to 7%) - experienced laterals qualify
    • Specialty Unit (5%)
    • Field Training Officer (8%)
    • Bilingual ($200 biweekly)
    • Uniform Allowance ($38.46 biweekly)
    • Paid On-Duty Work Out
    • Take-home-car program for detectives and the public information officer
    • City pays $550/month toward PORAC Retiree Medical Trust account
    • City pays 2.63% of base salary to an IRS 401(a) Deferred Compensation Plan
    • 14 paid holidays in addition to vacation and sick leave hours hours
    • $50,000 Life Insurance & $10,000 Accidental Death & Dismemberment Insurance
    • Free fitness classes through the City of San Mateo Parks and Recreation Department 

    For the most current information, please review the San Mateo POA MOU.

    Police Department Recruitment: Officer Incentives
  • We absolutely do! The California Public Employees' Retirement System (CalPERS) is an agency in the California executive branch that "manages pension and health benefits for more than 1.5 million California public employees, retirees, and their families".

    Officer Retirement Benefit Plans

    • 3% at 50 with single highest year compensation for "classic" members hired before December 9, 2012. 
    • 3% at 55 with highest average annual pensionable compensation earned during 36 consecutive months of service for "classic" members hired on or after December 9, 2012. 
    • 2.7% at 57 with highest average annual pensionable compensation earned during 36 consecutive months of service for "new" members hired on or after January 1, 2013. 
    • Officers do not participate in the Social Security Program. 

    For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Officer Incentives
  • As with most Cities, merit employees share in the cost of their CalPERS retirement pension benefit. The amount you will pay is based on whether you are a “classic” or a “new PEPRA” member, and whether you are a “safety” or “miscellaneous” (non-safety) employee. CalPERS determines the normal cost for each plan for the City using a complex mix of demographic and economic assumptions for that member group. The normal cost for each plan changes each year.

    • 8.34%       Classic Miscellaneous Member                  
    • 7.50%       New/PEPRA Miscellaneous Member       
    • 15.39%     Classic Safety Member (14.0% maximum for Police Sergeants and Officers)  
    • 12.25%     New/PEPRA Safety Member
    Police Department Recruitment: Officer Incentives
  • The City of San Mateo contributes into the PORAC Retiree Medical Trust account for members of the Police Officers’ Association. For the most current information, please review the San Mateo POA MOU.

    Police Department Recruitment: Officer Incentives
  • The City offers two different leave programs: Vacation/Sick Leave or the Annual Leave Program. For the Vacation/Sick Leave Program, you get 88 to 200 hours of annual vacation depending on years of service, 14 paid holidays per year, and 96 sick hours per year (3.7 hours biweekly). For the Annual Leave Program, you get 136 to 248 hours of paid leave depending on years of service. For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Officer Incentives
  • Patrol officers currently work a rotating four days on and four days off schedule. Officers in specialty assignments typically work four days on and three days off. For the most current information, please review the San Mateo POA MOU.

    Police Department Recruitment: Officer Incentives
  • Yes. Officers are encouraged to work out on-duty. For the most current information, please review the San Mateo POA MOU.

    Police Department Recruitment: Officer Incentives
  • Yes. Review San Mateo PD Lexipol Policy Section 1044 for specific details.

    Police Department Recruitment: Officer Incentives
  • Yes. Review San Mateo PD Lexipol Policy Section 1044 for specific details.

    Police Department Recruitment: Officer Incentives
  • The Police Officers’ Associate negotiated take-home-cars for detectives and the public information officer. Patrol officers have assigned vehicles they leave at the police station after their shifts. For the most current information, please review the San Mateo POA MOU.

    Police Department Recruitment: Officer Incentives
  • The City of San Mateo created barracks for employees. We have sleeping quarters at headquarters and the substation for employees to refresh themselves between shifts or before their commute home. Additionally, you can learn more about affordable housing in San Mateo County here. For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Officer Incentives

Police Department Recruitment: Officer Police Academy

7
  • Yes. Effective January 5, 2025, the annual base salary for Police Officer Trainees is $9,508 per month. 

    For the most current salary information, please review the City of San Mateo Merit Salary Schedule.

    Police Department Recruitment: Officer Police Academy
  • No. The City of San Mateo supplies all required equipment for the police academy. 

    Police Department Recruitment: Officer Police Academy
  • It’s about six months long. If hired, we will pay you to attend the police academy and provide City benefits. After graduating, you will be promoted to the rank of police officer.

    Police Department Recruitment: Officer Police Academy
  • The police academy is not a live-in. We utilize police academies from all across the Bay Area. Many of our academy recruits either live near the academy or have a short commute in.

    Police Department Recruitment: Officer Police Academy
  • No. We currently partner with the following police training facilities: College of San Mateo, South Bay at Coyote Valley, Alameda County Sheriff’s Department Regional Training Center, and the Contra Costa County Sheriff’s Academy.

    Police Department Recruitment: Officer Police Academy
  • Absolutely! We are here for you every step of the way. We have over 30 specialty assignments at the department, so you're just a phone call away from talking to an expert. During your police academy experience, we usually set aside time to provide extra support with physical fitness, scenario training, range, driving, defensive tactics, and academics.

    Police Department Recruitment: Officer Police Academy
  • While there are no rules prohibiting attending college, attending the Basic Police Academy is a highly challenging, full-time commitment. In addition to attending a full day of classes, police officer trainees must find time after hours to study for tests, complete regular homework assignments, and maintain their uniform and equipment. Some night sessions are also scheduled. Although police officer trainees in the past have successfully completed the basic academy while attended college, doing so is generally discouraged and diminishes the employee's chances for success.

    Police Department Recruitment: Officer Police Academy

Police Department Recruitment: Officer Laterals

9
  • Yes. We work with laterals to ensure a streamlined process.

    Police Department Recruitment: Officer Laterals
  • Yes.

    Police Department Recruitment: Officer Laterals
  • Applicants seeking employment as a peace officer are evaluated on an individual basis. The totality of the background investigation is taken into consideration for disqualification or non-select purposes.

    Police Department Recruitment: Officer Laterals
  • It is recommended you wait until your case is adjudicated before applying.

    Police Department Recruitment: Officer Laterals
  • We have several laterals who work at the police department. Lateral applicants are treated with respect for the career they’ve had at previous agencies. From the initial interview to the job offer, laterals have found the process to be streamlined and efficient.  

    Police Department Recruitment: Officer Laterals
  • Yes. The City of San Mateo purchases all required equipment and uniforms. 

    Police Department Recruitment: Officer Laterals
  • We currently have two different lateral applications open. One is for laterals with less than three years of experience and the other is for laterals with more than three years of experience. In order to qualify for the $30,000 hiring bonus, you must be an active police officer, possess a basic POST certificate, and have at least three years of California law enforcement experience to patrol services with a municipality. If you have less than three years of experience, you qualify for the $1,500 hiring bonus.

    Police Department Recruitment: Officer Laterals
  • Yes. Laterals typically start at a higher step. In addition, we frontload 40-hours of vacation time and 40-hours of sick-leave. 

    Police Department Recruitment: Officer Laterals
  • We’ve hired people from other states! To see if your qualifications meet California POST standards, you should reach out to POST and have them do a basic course waiver assessment for you. 

    Police Department Recruitment: Officer Laterals

Police Department Recruitment: Officer Assignments

6
  • We invest in our employees with mentoring, development, and training. You can learn more about our organizational structure by reviewing the San Mateo Police Department Organizational Chart.

    Ranks in Order

    1. Chief
    2. Captain
    3. Lieutenant
    4. Sergeant
    5. Officer/Detective
    6. Officer Trainee


    Police Department Recruitment: Officer Assignments
  • We currently have 30 specialty assignments. Some of these include detectives, school resource officer, defensive tactics, K-9, field training, and SWAT.

    Police Department Recruitment: Officer Assignments
  • We currently do not have this position. Our police officers and community service officers are trained to process crime scenes. For larger events, we partner with the San Mateo County Crime Lab.

    Police Department Recruitment: Officer Assignments
  • No. All of our police officers must learn the fundamentals of policing before entering a specialty assignment. Patrol is the backbone of our department and you must master it before learning a new job.

    Police Department Recruitment: Officer Assignments
  • The San Mateo Police Department participates in a regional SWAT team. Our SWAT team is comprised of an elite group of members who train in the latest special weapons and tactics. After learning the fundamentals of patrol and successfully passing probation, you may test for SWAT.

    Police Department Recruitment: Officer Assignments
  • No. The Sheriff’s Office manages the jail. You will go directly into field training.

    Police Department Recruitment: Officer Assignments

Police Department Recruitment: Dispatcher Applications

17
  • Continuous recruitments are used to collect applications on an ongoing basis, but selections are only made when a vacancy becomes available or there is a departmental need. While the position may not be filled frequently, we do review and screen applicants who are well-qualified for the role. If you meet the qualifications, you may be contacted when an opportunity arises.

    Police Department Recruitment: Dispatcher Applications
  • Dispatcher sit-alongs are reserved exclusively for applicants who have successfully passed an interview. This policy ensures that our resources are focused on candidates who have demonstrated the qualifications we seek. If you progress through the interview stage, we’ll be happy to arrange a sit-along experience for you to gain insight into the role.

    Police Department Recruitment: Dispatcher Applications
  • Ensure you’ve completed the twelfth grade or it’s equivalency to apply. In order to apply, you must have passing scores from the CritiCall or the POST Dispatcher Test. Additional requirements are listed in the application.

    If you have not taken the POST Written Dispatch Test or the CritiCall Examination, please visit https://theacademy.ca.gov/tests/ to register.

    Police Department Recruitment: Dispatcher Applications
  • Knowledge of:

    • English usage, spelling, grammar, and punctuation.
    • Standard radio or telephone communications receiving, and transmitting equipment.
    • Modern office procedures, methods, and computer equipment.

    Ability to:

    • Learn standard broadcasting procedures and rules.
    • Learn to operate a computer aided dispatch system quickly and accurately.
    • Understand and follow written and oral instructions.
    • Speak clearly and precisely.
    • Work various shifts and work well under pressure.
    • Exercise good judgment and make sound decisions in emergency situations.
    • Type at a speed necessary for adequate job performance.
    • Learn department procedures and policies.
    • Establish and maintain cooperative working relationships.
    Police Department Recruitment: Dispatcher Applications
  • The minimum age is 18 years of age. There is no maximum age.

    Police Department Recruitment: Dispatcher Applications
  • Equivalent to the completion of the twelfth grade.

    Police Department Recruitment: Dispatcher Applications
  • Yes. Submit your scores for the POST Dispatcher Test and/or the CritiCall Exam with your application. If you have not taken the POST Written Dispatch Test or the CritiCall Examination, please visit https://theacademy.ca.gov/tests/ to register.

    Police Department Recruitment: Dispatcher Applications
  • No. If hired, we will send you to the POST Dispatcher Academy.

    Police Department Recruitment: Dispatcher Applications
  • No. Your application will be rejected without the required attached documents.

    Police Department Recruitment: Dispatcher Applications
  • If you have not taken the POST Written Dispatch Test or the CritiCall Examination, please visit https://theacademy.ca.gov/tests/ to register.

    Police Department Recruitment: Dispatcher Applications
  • Please review this reference document to learn more about how to prepare for the examination. 

    Police Department Recruitment: Dispatcher Applications
    • CritiCall Exam: Pass
    • POST Dispatcher Test: 48 or higher
    Police Department Recruitment: Dispatcher Applications
  • If you meet the minimum requirements, visit our recruiting page for current job openings.

    Police Department Recruitment: Dispatcher Applications
  • Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. 

    A typical way to obtain the knowledge and abilities would be:

    • Equivalent to completion of the twelfth grade.
    • Entry level candidates must pass the CritiCall exam or POST Dispatcher Test. 
    • Must pass a background investigation.
    • Must meet all department, medical, physical, and psychological standards.
    • Some telephone or dispatch experience is highly desirable.

    If you have not taken the POST Written Dispatch Test or the CritiCall Examination, please visit https://theacademy.ca.gov/tests/ to register.

    Police Department Recruitment: Dispatcher Applications
  • Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. 

    For lateral Dispatcher applicants, a typical way to obtain the knowledge and abilities for the position would be:

    • One year of public safety dispatch experience comparable to that of an entry level Dispatcher in the City of San Mateo.
    • Equivalent to completion of the twelfth grade.
    Police Department Recruitment: Dispatcher Applications
  • Yes! We also offer a pay incentive for those who qualify.

    Police Department Recruitment: Dispatcher Applications
  • No. If you don’t live in San Mateo, you should consider it. The city of San Mateo is a great place to live, work, and play. We also have a great school system if you are raising children.

    Police Department Recruitment: Dispatcher Applications

Police Department Recruitment: Dispatcher Incentives

9
  • Effective January 5, 2025, the annual base salary for Dispatchers ranges from $102,888 - $122,615 per year. This does not include eligibility based incentives such as bilingual pay, communications training officer, shift differential pay, education incentive, and uniform allowance. 

    POA Contractual Raises
    January 22, 2024: Four percent (4%), plus an additional one percent (1%) for community-based training.
    January 5, 2025: Three percent (3%), plus an additional one percent (1%) for community-based training.
    January 4, 2026: Three percent (3%), plus an additional one percent (2%) for community-based training.

    For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Dispatcher Incentives
  • The Police Officers’ Association negotiated the following eligibility based incentives for dispatchers: 

    • Education Incentive (1% to 2.5%)
    • Shift Differential (5%)
    • Bilingual ($138.46 biweekly)
    • Uniform Allowance ($8 biweekly)
    • Training Officer (8%)
    • City pays $550/month toward PORAC Retiree Medical Trust account.
    • City pays 0.75% of base salary to an IRS 401(a) Deferred Compensation Plan
    • 14 paid holidays in addition to vacation and sick leave hours
    • $50,000 Life Insurance & $10,000 Accidental Death & Dismemberment Insurance
    • On-Duty Work Out
    • Free fitness classes through the City of San Mateo Parks and Recreation Department 

    For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Dispatcher Incentives
  • Dispatchers currently work on one of the following two teams:

    • Team 1: Thursday, Friday, Saturday, and every other Wednesday.
    • Team 2: Sunday, Monday, Tuesday, and every other Wednesday.

    Current Shifts

    • Day Shift: 6:00 a.m. – 6:00 p.m.
    • Swing Shift: 12:00 p.m. – 12:00 a.m.
    • Night Shift: 6:00 p.m. – 6:00 a.m.
    Police Department Recruitment: Dispatcher Incentives
  • We absolutely do! The California Public Employees' Retirement System (CalPERS) is an agency in the California executive branch that "manages pension and health benefits for more than 1.5 million California public employees, retirees, and their families".

    Retirement Benefit Plans

    • 2% at 55 with single highest year compensation for "classic" members hired before December 9, 2012. 
    • 2% at 55 with highest average annual pensionable compensation earned during 36 consecutive months of service for "classic" members hired on or after December 9, 2012. 
    • 2% at 62 with highest average annual pensionable compensation earned during 36 consecutive months of service for "new" members hired on or after January 1, 2013. 
    • Dispatchers also participate in the Social Security Program. 

    For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Dispatcher Incentives
  • As with most Cities, merit employees share in the cost of their CalPERS retirement pension benefit. The amount you will pay is based on whether you are a “classic” or a “new PEPRA” member, and whether you are a “safety” or “miscellaneous” (non-safety) employee. CalPERS determines the normal cost for each plan for the City using a complex mix of demographic and economic assumptions for that member group. The normal cost for each plan changes each year.

    • 8.34%       Classic Miscellaneous Member                  
    • 7.50%       New/PEPRA Miscellaneous Member       
    • 15.39%     Classic Safety Member (14.0% maximum for Police Sergeants and Officers)  
    • 12.25%     New/PEPRA Safety Member
    Police Department Recruitment: Dispatcher Incentives
  • The City of San Mateo contributes $550 per month into the PORAC Retiree Medical Trust account for members of the Police Officers’ Association; this includes dispatchers.

    For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Dispatcher Incentives
  • Medical Insurance
    The City offers several health insurance plans for employees. One of these plans includes Kaiser HMO. If you choose Kaiser HMO, the City pays 100% of coverage for single coverage and 90% for family coverage. The City's maximum contribution toward health insurance is $160. 

    Dental Insurance
    This is fully City paid. 100/80/80 basic plan with a $15 annual deductible and a $3,000 annual maximum payment. The lifetime orthodontic benefit is 50% to a lifetime maximum of $2,000.

    Vision Insurance
    Fully City paid vision coverage with a $25 copayment. 

    For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Dispatcher Incentives
  • The City offers two different leave programs: Vacation/Sick Leave or the Annual Leave Program. For the Vacation/Sick Leave Program, you get 88 to 200 hours of annual vacation depending on years of service, 14 paid holidays per year, and 96 sick hours per year (3.7 hours biweekly). For the Annual Leave Program, you get 136 to 248 hours of paid leave depending on years of service. For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Dispatcher Incentives
  • The City of San Mateo created barracks for employees. We have sleeping quarters at headquarters and the substation for employees to refresh themselves between shifts or before their commute home. Additionally, you can learn more about affordable housing in San Mateo County here. For the most current salary and benefits, please read the San Mateo Police Officers’ Association Memorandum of Understanding (SMPOA MOU).

    Police Department Recruitment: Dispatcher Incentives

Police Department Recruitment: Dispatcher Laterals

4
  • Yes. We work with laterals to ensure a streamlined process.

    Police Department Recruitment: Dispatcher Laterals
  • We currently have two different lateral dispatcher incentives. One is for merit (full-time) and the other is for per diem (part-time). 

    Merit Lateral Dispatcher Hiring Bonus

    • $15,000 hiring bonus over a 3-year timeline.
    • 40 hours of vacation time upon completion of training.

    Merit Lateral Dispatcher Requirements

    • Be an active law enforcement dispatcher.
    • Possess a Basic Dispatch Certificate from the California Commission on Peace Officer Standards and Training (POST). 
    • Have at least two years of full-time experience as a California law enforcement dispatcher.
    • Attach a résumé to your application packet.

    Per Diem Lateral Dispatcher Hiring Bonus

    • $3,000 hiring bonus after working 500 hours within two years.

    Per Diem Lateral Dispatcher Requirements

    • Possess a Basic Dispatch Certificate from the California Commission on Peace Officer Standards and Training (POST). 
    • Have at least two years of full-time experience as a California law enforcement dispatcher.
    • Attach a résumé to your application packet.
    Police Department Recruitment: Dispatcher Laterals
  • Yes. Laterals typically start at a higher step. 

    Police Department Recruitment: Dispatcher Laterals
  • Out of state dispatchers may apply as laterals, they must have completed a POST certified training program comparable to California POST standards. This will be evaluated on a case by case basis.

    Police Department Recruitment: Dispatcher Laterals

Police Department Recruitment: Dispatcher & Records Backgrounds

9
    • Initial Department Interview
    • Background Investigation
    • Interview with Police Technical Services Administrator
    • Conditional Offer
    • Polygraph Examination
    • Psychological Evaluation
    • Medical Evaluation 
    • Internal Hiring Panel Evaluation
    • Police Chief’s Interview
    Police Department Recruitment: Dispatcher & Records Backgrounds
  • Preparing for a background investigation involves ensuring that your personal, educational, and employment history are accurate and consistent, as well as demonstrating your suitability for the role. By being prepared, honest, and cooperative, you can increase your chances of successfully passing a background investigation.

    Here are some things you should consider:

    1. Gather Documentation: Collect important documents such as identification, passport, social security card, birth certificate, all certified school transcripts, and any relevant diplomas or certificates.
    2. Review Your Application: Go through your application thoroughly to ensure that all information provided is accurate and up-to-date.
    3. Employment History: Have a detailed list of your past employment history, including dates of employment, job titles, duties, and contact information for supervisors.
    4. Education History: Gather transcripts from high school, college, or any other educational institutions you attended.
    5. Be Honest: Background investigators value honesty above all else. Be forthcoming about your past experiences, including any past legal issues or employment terminations.
    6. Review Civil/Criminal Record: Check your own civil/criminal record to ensure accuracy. If you have any past legal issues, be prepared to discuss them honestly and provide any necessary documentation.
    7. Professional References: Prepare a list of professional references who can speak to your character and work ethic. Ensure you have all of their contact information readily available.
    8. Review Credit History: We conduct a credit check as part of the background investigation. Review your credit report for accuracy and address any discrepancies.
    9. Military Service Record (if applicable): If you served in the military, have your DD-214 form available.
    10. Residential History: Provide a list of your previous addresses for a specified period, usually the past five to ten years.
    11. Financial Information: Prepare to provide information about your financial status, including any outstanding debts or bankruptcies.
    12. Drug Usage History: Be honest about any past or current drug use, as this is typically scrutinized during the background investigation. All information you provide is subject to verification through medical examination, polygraph, and psychiatric evaluation.
    13. Prepare for Interviews: Be prepared for interviews with background investigators. They may ask about your personal history, employment history, education, and any legal or financial issues.
    14. Be Prepared to Explain Gaps: If there are any gaps in your employment or education history, be prepared to explain them. This could include periods of unemployment or time spent traveling.
    15. Review Social Media: Background investigators may review your social media accounts. Ensure that your online presence reflects positively on you and remove any potentially inappropriate content.
    16. Stay Positive: Background investigations can be thorough and may take some time to complete. Stay patient and cooperative throughout the process.
    Police Department Recruitment: Dispatcher & Records Backgrounds
  • Background investigations can be complex, so it depends on the applicant’s history. They typically take two to four months. 

    Police Department Recruitment: Dispatcher & Records Backgrounds
  • No amount of standard-setting will eliminate the need to make case by-case judgments based on specific facts presented by each candidate’s background. Rarely is one fact a sufficient basis for disqualifying an individual; rather, it is generally necessary to investigate the circumstances surrounding each fact in order to make an educated determination of the candidate’s suitability, taking into consideration such factors as:

    • The patterns of past behavior and specific combinations of fact and circumstances.
    • The consequences if past undesirable behavior occurs again or becomes generally known.
    • The likelihood of recurrence of the undesirable behavior
    • The relevance of the past behavior to the job demands and requirements.
    • The length of time between the particular undesirable act and the application for employment, with consideration given to the intervening behavior of the candidate.
    • Positive attributes and/or behaviors that may mitigate past behaviors. 
    • The legal rights of the candidate.
    Police Department Recruitment: Dispatcher & Records Backgrounds
  • Applicants seeking employment are evaluated on an individual basis. The totality of the background investigation is taken into consideration for disqualification or non-select purposes. Bottom line, be honest from the start. In dealing with legal issues, we take into consideration the seriousness of the offense, the age of the candidate at the time of the offense, how recently the offense occurred, the career path of the candidate at the time of the offense, any mitigating circumstances, and the impact, if any, upon the candidate’s potential credibility as a witness in a court of law.

    Police Department Recruitment: Dispatcher & Records Backgrounds
  • It depends. We recommend you disclose the arrest and adjudication for evaluation. 

    Police Department Recruitment: Dispatcher & Records Backgrounds
  • Although this is an important area of investigation, the evaluation of a candidate’s behavior regarding the handling of finances is careful and judicious. It is critically important for the background investigator to understand the full circumstances surrounding any apparently negative financial information. Commission Regulations 1953(e)(11) and 1959(e)(10) require that a credit check be performed, “to determine the candidate’s credit standing with lenders, as an indication of the candidate’s dependability and integrity.” 

    Police Department Recruitment: Dispatcher & Records Backgrounds
  • Applicants seeking employment are evaluated on an individual basis. The totality of the background investigation is taken into consideration for disqualification or non-select purposes. It is important to underscore that a sealing or expungement usually does not relieve the applicant from providing information about the underlying conduct that led to such a sealed or expunged record. One possible exception might be an arrest/conviction expunged by a court pursuant to PC §851.8, in which case the court made a factual finding of innocence, as there is no underlying conduct to disclose. 

    Police Department Recruitment: Dispatcher & Records Backgrounds
  • Applicants seeking employment are evaluated on an individual basis. The totality of the background investigation is taken into consideration for disqualification or non-select purposes.

    Police Department Recruitment: Dispatcher & Records Backgrounds

Police Department Recruitment: Records Applications

8
  • Continuous recruitments are used to collect applications on an ongoing basis, but selections are only made when a vacancy becomes available or there is a departmental need. While the position may not be filled frequently, we do review and screen applicants who are well-qualified for the role. If you meet the qualifications, you may be contacted when an opportunity arises.

    Police Department Recruitment: Records Applications
    • You are able to perform general clerical work including maintenance of police records.
    • You are able to learn basic methods, rules and policies of a municipal law enforcement agency.
    • You are able to adhere strictly to the City’s Organizational Principles and Policies as defined in City and Division manuals.
    • You are able to learn to perform records searches quickly and accurately using modern office computers.
    • You are able to understand and carry out oral and written directions.
    • You are able to receive and respond to questions from the public, outside agencies and other City departments.
    • You are able to work effectively to provide quality service to the public, City staff and other agencies in a manner that is responsive, timely and courteous.
    • You are able to work cooperatively towards the success of team goals in a positive and respectful manner.
    • You are able to exhibit a professional image and communicate in a clear and informative manner both verbally and in writing.
    • You are able to use a personal computer and a variety of software applications and type at a speed necessary for adequate job performance.
    • You are able to work various shifts as assigned.
    • You are able to manage time efficiently to accomplish work assignments; work effectively on multiple tasks.
    • You are able to maintain detailed logs and records.
    • You are able to establish and maintain effective working relationships with those contacted in the course of work.
    • You are able to communicate clearly and concisely, both orally and in writing.
    • You have knowledge of English usage, spelling, grammar, and punctuation.
    • You have knowledge of modern office procedures, methods and computer equipment.
    • You have knowledge of business letter writing and basic report preparation.
    • You have knowledge of principles and practices of customer service.
    • You have knowledge of principles and procedures of record keeping.
    Police Department Recruitment: Records Applications
  • If you meet the minimum requirements, visit our Recruiting Page for current job openings.

    Police Department Recruitment: Records Applications
  • Police Records Specialist I

    • Equivalent to completion of the twelfth grade supplemented by specialized clerical courses.
    • Must pass a background investigation.
    • Must meet all department, medical, physical, and psychological standards.

    Police Records Specialist II

    • One year of clerical experience in a police department setting comparable to that of a Police Records Specialist I with the City of San Mateo.
    • Equivalent to completion of the twelfth grade supplemented by specialized clerical courses.
    • Must pass a background investigation.
    • Must meet all department, medical, physical, and psychological standards.

    Bonus Points

    • One year of general clerical experience
    • Previous experience as a Police Records Specialist 
    • Experience with Sunridge RIMS
    • Experience with CLETS
    Police Department Recruitment: Records Applications
  • Yes! We also offer a pay incentive for those who qualify.

    Police Department Recruitment: Records Applications
  • Equivalent to the completion of the twelfth grade.

    Police Department Recruitment: Records Applications
  • No.

    Police Department Recruitment: Records Applications
  • The minimum age is 18 years of age. There is no maximum age.

    Police Department Recruitment: Records Applications

Police Department Recruitment: Records Incentives

6
  • Records Specialists work 8-hour shifts, 5 days a week. The Records Unit is operational from 0700-2100 hours. Shift start times vary.

    Police Department Recruitment: Records Incentives
  • The current base salary for Police Records Specialist I/II ranges from $59,163-$77,492 per year. This does not include incentives. For the most current salary and benefits, please read the General Unit Memorandum of Understanding.

    Police Department Recruitment: Records Incentives
  • The General Unit negotiated the following incentives for police records specialists: Shift Differential (4.5%), Bilingual ($2,340/year), Uniform Allowance ($208/year), 0.5% deferred compensation funded by the City. The City of San Mateo also offers free fitness classes through Parks and Recreation for employees. For the most current salary and benefits, please read the General Unit Memorandum of Understanding.

    Police Department Recruitment: Records Incentives
  • Yes. CalPERS retirement 2% @ 55 with 3-year average final comp for “Classic” members and 2% @ 62 with 3-year average final comp for “New” members. Police records specialists also participate in the Social Security Program. For the most current salary and benefits, please read the General Unit Memorandum of Understanding.

    Police Department Recruitment: Records Incentives
  • City contributes $160/month toward health insurance. City provides a maximum cost of 90% of Kaiser. Dental and vision insurance offered. For the most current salary and benefits, please read the General Unit Memorandum of Understanding.

    Police Department Recruitment: Records Incentives
  • 11-25 days per year depending on years of service, 13 paid holidays per year, and 12 days per year earned for sick hours. For the most current salary and benefits, please read the General Unit Memorandum of Understanding.

    Police Department Recruitment: Records Incentives

Public Works: Private Sewer Lateral Cost Sharing Program

13
  • A private sewer lateral is the pipe that carries sanitary sewage from a private building to the City mainline. Property owners are responsible for maintaining their private sewer lateral (SMMC 7.38.432). In the City of San Mateo, private sewer laterals are defined as extending from the property structure all the way to, and including, its connection with the public sewer main. This is true whether the private sewer lateral is under a public right-of-way (street) or on private property in an easement.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • The Private Sewer Lateral Cost Sharing Program is a cost share grant program created to assist and encourage property owners to properly maintain their lateral and ultimately reduce the amount of inflow and infiltration (I&I) into the City’s sewer system.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • Anyone who owns property within the City of San Mateo city limits is eligible, regardless of income or property type.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • The City will provide financial assistance in the form of a grant reimbursement for the full lateral replacement costs reimbursement. The reimbursable amount will be 50% of the lowest approved bid, up to a $2,500 maximum reimbursement.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • Spot repairs, partial replacements, root work costs are not covered in this program.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • The City will respond to inquiries on Monday and Friday of each week. Email is the preferred method. When contacting the City regarding this program please provide contact information, address of property, and question.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • Yes, grant recipients will receive a 1099G form from the City to report this amount on their personal income tax.

    Public Works: Private Sewer Lateral Cost Sharing Program
    • Property owners will need to have access to email. All application acceptance, quote approvals, and correspondence with the City will be via email.
    • You can pick up a Sewer Lateral Program packet at City Hall if needed. 
    • The documents can be filled out and returned by mail, email, or directly to City Hall. When turning in documents via mail, or to City Hall make to the Attention: Sewer Lateral Program.
    Public Works: Private Sewer Lateral Cost Sharing Program
  • The City cannot provide recommendations for service providers.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • Any change in the original estimated scope of work/cost must be approved by the City. Changes must be submitted to the City for approval prior to proceeding with work. If you fail to do so you will NOT be eligible to receive reimbursement.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • The City will email the applicant with parameters/language to add to quotes for the additional resurfacing work that will need to be completed by the property owner. Please refer to Municipal Code 17.32.020.

    Public Works: Private Sewer Lateral Cost Sharing Program
  • The City does not provide Certificates of Compliance for sewer laterals replacements. Instead, your Sewer Lateral Inspection Report serves as proof of compliance.

     If you don’t already have a sewer lateral inspection report:

    • The seller should provide a copy for your records and submit it to the City promptly to demonstrate compliance.
    • If the seller hasn’t done this, you must schedule a sewer lateral inspection, completed by a qualified plumbing contractor and submitted to the City before closing.

     Review City Ordinance Requirements and Inspection Form to be completed by contractor and send to City per the instructions:

     Sewer Lateral Ordinance and Inspection Requirements 

    Public Works: Private Sewer Lateral Cost Sharing Program
  • The City does not provide sewer lateral inspections. The sewer lateral is on private property which is the homeowner’s responsibility.

    Public Works: Private Sewer Lateral Cost Sharing Program

Historic Resources FAQ

5
  • A historic resource is a building, structure, object, site, landscape, or a related grouping or collection of these (district) that is significant in history, architecture, archeology, engineering, or culture. The National Register of Historic Places (referred to as the National Register) is the nation's official list of buildings, structures, objects, sites, and districts worthy of preservation. The California Register of Historical Resources (referred to as the California Register) is the authoritative guide to the state's significant historic and archeological resources.  

    For information about historic resources within the City of San Mateo, please visit www.cityofsanmateo.org/Planning. Select Planning Resource Documents, followed by Historic Resources Information. 

    Historic Resources FAQ
  • Listing in the National Register provides formal recognition of a property or district’s historical, architectural, or archeological significance. Generally, properties eligible for listing in the National Register are at least 50 years old and must meet at least one of the following criteria:

    • Criterion A: Is associated with events that have made a significant contribution to the broad patterns of our history.
    • Criterion B: Is associated with the lives of persons significant in our past.
    • Criterion C: Embodies the distinctive characteristics of a type, period or method of construction, or represents the work of a master, or possesses high artistic values, or represents a significant and distinguishable entity whose components may lack individual distinction.
    • Criterion D: Has yielded, or may be likely to yield, information important in history or prehistory (applies to archaeological resources only).

    The National Register listing process typically includes submittal of a nomination to the State Historic Preservation Officer (SHPO) for review and determination for listing by the State Historical Resources Commission (SHRC). Properties listed in the National Register are automatically listed in the California Register; however, properties may be listed in the California Register without being listed in the National Register. To be eligible for listing in the California register, a resource must be significant at the national, state, or local level and meet at least one of the following criteria:

    • Criterion 1: Associated with events that have made a significant contribution to the broad patterns of local or regional history or the cultural heritage of California or the United States.
    • Criterion 2: Associated with the lives of persons important to local, California or national history.
    • Criterion 3: Embodies the distinctive characteristics of a type, period, region or method of construction or represents the work of a master or possesses high artistic values. 
    • Criterion 4: Has yielded, or has the potential to yield, information important to the prehistory or history of the local area, California or the nation prehistory (applies to archaeological resources only).

     

    The California Register listing process typically includes submittal of a nomination to the Office of Historic Preservation (OHP) for review and determination by the SHRC.

    Historic Resources FAQ
  • A property or properties can be deemed eligible for either the National Register or California Register if the applicable criteria outlined above are met. Properties can be deemed eligible for either register through an evaluation by a qualified architectural historian and can be listed with property owner consent for an individual resource, or consent from a majority of property owners for a district through the nomination process described above.

    A historic resource, irrespective of whether it is eligible or listed, is subject to review under the California Environmental Quality Act (CEQA) should it be impacted as a result of a physical change in the environment. 

    Historic Resources FAQ
  • Determination of eligibility or listing for the National Register or California Register results in legal protections for the property or district. For example, environmental review may be required under CEQA if a project may cause a substantial adverse change to historic resources through demolition or alteration. Also, certain state laws, such as Senate Bill (SB) 9, do not apply to historic properties or districts. The Mills Act allows property owners to pursue tax incentives for listed resources through a contract with the City to reduce property taxes in exchange for agreeing to rehabilitate their historic resource. Lastly, historic resources are subject to additional codes including the City’s Historic Preservation Ordinance (Municipal Code Section 27.66), the California Historical Building Code, and the Secretary of the Interior's Standards for the Treatment of Historic Properties.

    Historic Resources FAQ
  • During the listing process, the state notifies affected property owners and local governments and solicits public comment. If the owner (or a majority of owners for a district nomination) objects, the property cannot be listed but would still be considered eligible. Property owner contact information must also be submitted with a nomination.

    Separately, the City’s General Plan Update for 2040 includes goals, objectives, policies, and action items regarding historic resources outlined in the Community Design and Historic Resources Element. The Draft General Plan is currently published for public review and comments; with anticipated adoption hearing dates in early 2024. Please review the Draft General Plan and provide comments by visiting www.strivesanmateo.org.

    Historic Resources FAQ

Tree and Development Projects

15
  • As indicated in SMMC 27.71.040#(a) and SMMC 23.40.020#(m), Existing trees/Major Vegetation means live vegetation, consisting of tree growth with a trunk diameter of 6 inches or greater measured at 54 inches above natural grade.
    Existing Trees/Major Vegetation are required to be protected or replaced if removed for projects different from single-family requiring a planning application approval. See SMMC 27.71.150 Preservation of Existing Trees for more information.

    Tree and Development Projects
  • No. Depending on the scope of the project, other requirements may apply. Single-family projects (Planning applications or Building permits) are usually subject to Chapter 13.40 only. However, multifamily, commercial, and/or large development projects are generally subject to Chapter 27.71 Landscape For Planning Applications, and/or Chapter 23.40 Site Development Code when applying for a planning application.

    Tree and Development Projects
  • Trees provide important environmental benefits (e.g. trees improve air quality, conserve energy, reduce storm runoff, sequester carbon, etc.). When mature and established trees are removed, many of those benefits are lost. In the City, Protected Trees must be maintained and preserved in a state of good health, structure, and form (SMMC 13.40.070). Furthermore, during construction, Protected Trees are required to be protected with fences and other barriers to prevent tree damage that may result in tree loss, property damage, or even personal injuries.

    Tree and Development Projects
  • No. City staff can only provide over-the-counter code consultation regarding development projects concerning trees. All Protected trees should be inspected and assessed by a private Certified Arborist at the project expense. The City Arborist will only review the proposed tree protection plans and approve the plan if consistent with the code requirements.

    Tree and Development Projects
  • Is a professional who has demonstrated basic knowledge to inspect trees and perform tree care, obtaining a voluntary certification from the International Society of Arboriculture (ISA). Certified arborists provide consulting services in several areas of the Tree care industry. For assistance in locating a Certified Arborist, use the ISA Find an Arborist tool and the American Society of Consulting Arborists (ASCA) website.

    Tree and Development Projects
  • The Project Arborist is an ISA Certified Arborist designated to evaluate the potential impacts of construction activities on Protected Trees and write specifications for tree preservation. A Project Arborist must be familiar with current industry standards and best management practices related to tree protection during construction.

    Tree and Development Projects
  • For Protected trees, protection measures are required when construction activities are proposed within 10 times their trunk size (Tree Protection Zone). Construction activities as indicated in SMMC 13.40.030#(g) include all related activities which may or may not be shown on site plans, this includes storing or staging of materials, site access, parking, placement of temporary structures, debris disposal, additional excavation, landscaping, etc.
    For trees not considered protected, protection measures are recommended and highly encouraged. When trees are retained on a construction site without necessary protection, the likelihood of their long-term survival is often very low.

    Tree and Development Projects
  • Penalties for damaging any protected tree incurred during construction may include:
     - Penalties of up to $10,000 per participant per tree for such illegal acts.
     - A stop-work order until a mitigation plan can be prepared and implemented.
     - Replacement of each tree damaged or removed.
     - Any other penalties indicated in the Code and/or conditions of approval for the project.

    Tree and Development Projects
  • Measure the trunk diameter at 54” above grade and multiply it by 10. For trees with more than one stem (arising at or below 54 inches) the trunk size shall be measured at the smallest diameter point below the main union of all stems unless the union occurs below grade, in which case each stem shall be measured as a stand-alone tree. For oak trees, if one stem is ten inches or more in diameter, the tree will constitute one Heritage Tree. For all other species, if one stem is fifteen inches or more in diameter, the tree will constitute one Heritage Tree. Use the Tree Diameter Measurement Guide to measure the trunk diameter of any tree.

    Tree and Development Projects
  • An Arborist Report will be required when construction activities are proposed within 10 times the trunk size of any Protected Tree, including trees on neighboring properties or the right of way. The arborist report shall contain specific recommendations for protection during all phases of the project, in other words, a Tree Protection Plan (TPP). If the Project is proposing the removal of any Protected Trees instead, the Arborist Report must include all information that demonstrates that such tree (s) cannot be accommodated and saved during the project and the removal is the only option. The Arborist report shall explicitly recommend the removal of Protected trees referencing at least one of the findings/criteria outlined in the SMMC 13.40.100.

    Tree and Development Projects
  • No, but they come together. An arborist report is a more comprehensive document that includes a survey and assessment of trees to be affected by construction. On the other hand, a TPP is a specific section within the Arborist report that contains recommendations for tree protection during the project.
    An Arborist report may not contain a tree protection plan, but the tree protection plan always comes with the Arborist Report.

    Tree and Development Projects
  • The Arborist Report should be submitted in a "Booklet" style when the assignment is somewhat complex and requires substantial detail (as recommended in the Consultant’s Guide to Writing Effective Reports by ASCA 2004). Like a book, booklet reports have a title page, table of contents, introduction, main text, glossary, bibliography, and supporting materials. Standard components of a booklet report include: A separate cover letter

     - Title page
     - Table of contents
     - Summary
     - Introduction, including the Assignment and Background
     - Observations
     - Analysis or testing
     - Discussion
     - Conclusions
     - Recommendations
     - Supporting material, including an appendix, glossary, bibliography, signature page, and statement of assumptions and limitations.

    Tree and Development Projects
  • Yes, you must obtain a permit before removing Protected Trees. For removals related to any construction activity, a removal application must be submitted with the building permit application and will be reviewed along with project plans for consistency.

    Tree and Development Projects
  • Complete the Protected Tree Permit Application and send it through to the CSS Portal. Choose the Residential Building Permit Application or Commercial Building Permit Application, whichever is applicable.

    The CDD Managing Arborist and City staff will review what’s submitted to ensure your file contains all the materials necessary for your project to be reviewed.  

    If you have questions, contact the Building Department at (650) 522-7172 or building.info@cityofsanmateo.org

    For any other removal or pruning of street trees, contact the Parks and Recreation Tree Division

    Tree and Development Projects
  •  - For trees and development projects, if you have submitted a planning application or building permit, or are planning to submit one, contact the Community Development Department Arborist at arborist@cityofsanmateo.org

     - For street trees (not related to development), visit the Parks and Recreation Tree Division website.

     - The City does not get involved in civil disputes related to trees. For mediation assistance, you may consider reaching out to the Peninsula Confliction Resolution Center (PCRC) or other professional mediators. Find more information on the California Judicial Branch “civil cases” website.

    Tree and Development Projects

Historic Districts Frequently Asked Questions

6
  • The National Park Service defines a historic district as a “significant concentration, linkage, or continuity of sites, buildings, structures, or objects, unified by past events or aesthetically by plan or physical developments.”  This means that historic districts have numerous components that, when considered together, represent the social, cultural, economic, and/or architectural history of a community.  Individual properties within a district may not be able to express those same patterns when viewed on their own. Historic districts can take many forms. In communities like San Mateo, historic districts often are groupings of buildings in a commercial area—such as the Downtown Historic District—or homes in a residential neighborhood, such as the Glazenwood Historic District.

    Historic Districts Frequently Asked Questions
  • When a historic district is first evaluated, the properties within the district boundaries are identified as either contributors or non-contributors. Contributors are the properties that date to the district’s period of significance and still retain enough of their historic character to convey the district’s historically important character. In contrast, non-contributors are not closely connected to the district’s significant historic qualities. This might be because they were built outside of the period of significance, or they may have been altered so much that have lost their connection to the district’s significance.

    The number and arrangement of contributors within a district can vary from example to example. In some cases, a district with many non-contributors can still qualify for listing in a historic register, so long as the contributors that do exist are able to convey the district’s significant historical or architectural character.

    In addition to contributors, districts have character-defining features. Character-defining features are the physical elements contributors share that allow them to express the district’s significance. Character-defining features can include elements like building and roof forms, exterior materials, window and door patterns, setbacks and lot placement, and landscaping.

    Historic Districts Frequently Asked Questions
  • Local, state, and federal laws establish different historical registers that have their own designation processes and types of review or protection. Listing in one register does not prevent a district from being listed in another. Some historic resources, including districts, are listed in all three. Note that the different historic registers correspond to the laws that created them, rather than the significance of the resources they include. For instance, the National Register was established by federal law but still contains many properties that have local- and state-level significance, in addition to nationally significant resources. 

    San Mateo’s Historic Building Survey completed in 1989 identified two historic districts: the Downtown Historic District and the Glazenwood Historic District. The Downtown Historic District, which is focused along South B Street and 3rd Avenue, has particular importance in the history of San Mateo because it has long served as the city’s commercial heart. It maintains much of its historic character from the early decades of the twentieth century. The residential neighborhood of Glazenwood is a unique early 1920's development of Spanish Colonial Revival homes. Currently, the City’s Historic Preservation Ordinance establishes a review process that applies only to the Downtown Historic District.

    The California Register of Historical Resources (California Register) is administered by the State of California Office of Historic Preservation (OHP, sometimes also referred to as the State Historic Preservation Office). For a property to be listed in the California Register, nomination materials are submitted to the local government for comment, and then to OHP for staff review. OHP notifies property owners in the district and then brings the nomination before the State Historical Resources Commission (SHRC), an appointed review body, for a public review hearing. During the hearing, the SHRC votes on whether to approve the nomination. 

    The National Register of Historic Places (National Register) is administered by the National Park Service in coordination with state governments. The nomination process for the National Register is similar to the process for the California Register. In California, OHP reviews the completed National Register nomination and notifies property owners before it is heard by the SHRC, who may vote to send it to the National Park Service for final approval. All districts that are formally listed in the National Register are automatically listed in the California Register.

    Historic Districts Frequently Asked Questions
  • A historic district cannot be formally listed in either the California Register or the National Register over the objection of a majority of property owners. If the SHRC determines that a proposed district is eligible for the National Register, and if a majority of property owners document their opposition, then the nomination would be submitted to the Keeper of the National Register as a determination of eligibility for the National Register, rather than a nomination for listing in the National Register.

    Eligible districts do not qualify for certain preservation incentives, such as federal or state tax credits; however eligible districts are treated the same as listed districts with respect to state- and federal-level project review, including for environmental review under the California Environmental Quality Act. Please see the “How to Support or Object” from the State of California Office of Historic Preservation

    Historic Districts Frequently Asked Questions
  • Owners of properties in historic districts are encouraged to consider their properties’ historic character and develop projects that follow the Secretary of the Interior’s Standards for the Treatment of Historic Properties (often shortened as the Secretary’s Standards). The Secretary’s Standards were developed by the National Park Service to help owners and residents plan sensitive preservation projects.

     

    Depending upon the district and its level of designation (contributor or individually eligible), different restrictions and review processes may apply to newly proposed projects based on locally adopted ordinances and design guidelines. The City of San Mateo’s current Historic Preservation Ordinance requires projects within the Downtown Historic District to adhere to the Secretary’s Standards. The local review process does not currently apply to the contributors of other identified historic districts, and it would not apply to districts that are listed or determined eligible for listing in the California Register or National Register in the future, unless the City’s historic ordinance was amended. However, CEQA review would apply to all projects within any listed or eligible districts (see below).

     

    In the Downtown Historic District, property owners are allowed by right to make minor façade alterations that meet the adopted Downtown Historic District Design Guidelines. Proposals for more substantial alterations to contributors may require the approval of a Site Plan and Architectural Review planning application, as well as review of the project by an independent architectural historian to determine that the proposed scope of work complies with the Secretary’s Standards and the Downtown Historic District Design Guidelines. Infill construction on non-contributing properties may also require analysis by an architectural historian to assess impacts to the surrounding district.

    Demolition of a contributor in the Downtown Historic District is not allowed in most cases and would be approved only if the building poses a serious life-safety threat that cannot feasibly be corrected. Such a project would require a Historic Building Demolition Permit to be approved by the City Council, supported by studies documenting the building’s condition, health and safety code deficiencies, and the costs associated with corrective measures.

    The California Environmental Quality Act (CEQA) is a state law that establishes a separate review process to assess the impacts of certain types of projects. CEQA covers many areas of the environment, including significant buildings and historic districts (either listed in or eligible for the National Register or California Register). In San Mateo, CEQA review is triggered by projects that require Planning Applications. If one of these projects proposes alterations, demolitions, and new construction in a historic district, the CEQA review process may require an independent architectural historian to analyze the project’s potential impacts to that district. Projects that meet the Secretary’s Standards typically will have a less than significant impact to historic districts and may be exempt from CEQA. More impactful projects may require an environmental document to be prepared, such as an Initial Study or an Environmental Impact Report. Note that CEQA does not necessarily prevent impacts to historic districts, but instead it requires the City and the public to be aware of the impacts to determine whether a project should be approved.

    Under CEQA, impacts are usually analyzed to an entire historic district rather than to an individual contributor (unless the contributor itself qualifies as a historic resource). Therefore, substantial alterations or even demolition of a single district contributor that is not individually eligible might not amount to a significant impact if the larger district retains most of its historically or architecturally important qualities.

    The National Historic Preservation Act creates its own review process that applies to historic districts listed in or determined eligible for listing in the National Register.

    However, this process applies only to projects that receive funding or permits from the federal government, which are not usually initiated by owners of individual properties.

    Historic Districts Frequently Asked Questions
  • Below is a list of the potential additional items/requirements that could add cost to a contributor to a historic district when they apply for an entitlement or a permit. These additional requirements would apply to additions and exterior alterations, but not to interior remodels.

     

    Design and Permitting Phase

    • Submittal of a Planning Application (PA) before a building permit can be submitted may be required as outlined below:
      • Minor facade modifications in the Downtown historic district, which conform to Historic District Design Guidelines, do not require a PA.
      • Additions and facade modifications which may adversely affect the exterior architectural characteristics or historic or aesthetic value of the historic structure, its site or surroundings, require a PA.
      • Determination on if a PA is required is made by the Zoning Administrator based on technical review by a qualified architectural historian.
    • Involvement of a qualified architectural historian in the design of the project
      • Preparation of a Secretary of the Interior’s Standards Review by an architectural historian or other documentation may be required depending on the scope of the project and existing documentation on the property.
    • Incorporation of specialized products and treatments to meet historic preservation requirements (i.e. custom windows and doors, specialized siding and trim).

     

    Construction Phase

    • Involving an architectural historian to inspect and provide input during construction.
      1. Preparation of documentation to confirm adherence to the Secretary of Interior Standards or other historic preservation requirements may be required.
    • Using specific construction materials and finishes to meet design specifications and historic requirements.
      1. These type of specialized materials and finishes are often higher cost than standard materials and finishes.
    • Retaining and retrofitting of portions of the structure that may otherwise have been allowed to be demolished and rebuilt.

    Regarding the Secretary of the Interior’s Standards Review requirement, the City would not require this review for contributors or eligible resources within a designated district where the proposed project at these sites meets Secretary of Interior’s Standards and/or Downtown Historic District Design Guidelines in consultation with the City’s architectural historian. The City also does not require Secretary of the Interior’s Standards Review for sites within the City that were already surveyed. In 1989, if the structures were 50 years old at the time and were determined to not qualify as historic resources. City staff will also discuss with the architectural historian and screen out structures over 50 years old that don’t appear to meet any historic criteria/integrity (such as 60-year old ranch-style construction) that are not within any designated districts.

    However, absent these circumstances, the City would require an Secretary of the Interior’s Standards Review at the design and permitting phase, which would add time and expense for an applicant.

    Regarding CEQA, for non-contributors within a district, staff would ensure any replacement project would not negatively impact the historic district as part of CEQA, but existing, non-contributing homes could likely be demolished.  For contributors within a district, the scope of CEQA review would be contextual.  While alteration or demolition of a contributor might not impact the significance of a district, such that a CEQA exemption or Negative Declaration (ND) could be used, an ND may require more time and expense for an applicant. The City would also need to evaluate and monitor whether the significance of the district as a whole could be significantly impacted at some point due to the alteration or demolition of contributors.

    Historic Districts Frequently Asked Questions

Elections - 2024 Potential Ballot Measures

8
  • To meet current and future housing needs, State law requires that our city plan for about 7,000 new housing units by 2031. The State is also anticipated to require us to plan for approximately 15,000 new units by 2040. 


    Elections - 2024 Potential Ballot Measures
  • To address this housing shortfall, City Council placed a measure on the November 2024 ballot to allow for additional housing for all income levels including, low- and middle-income residents and to allow us to meet State housing requirements. 

     



    Elections - 2024 Potential Ballot Measures
  • After six years of work by our staff and input by more than 6,000 residents and stakeholders, the City Council recently adopted San Mateo’s General Plan 2040. The plan lays out the community’s vision for how our city will look, feel, and change over the coming years through 2040. The heights and densities in the adopted General Plan 2040 exceed current limits approved by the voters under Measure Y (2020). Under state law, the voters must approve any changes to these limits. Therefore, City Council placed a measure on the November 2024 ballot for voters to consider amending these limits, which will help meet state requirements for our Housing Element. If the measure is approved by the voters, it would allow full buildout of the General Plan, which primarily focuses growth in ten study areas: Downtown; near Caltrain stations; and along El Camino Real. Learn more about the General Plan.

    Elections - 2024 Potential Ballot Measures
  • Without the measure, we would need to increase density citywide, in all residential neighborhoods, to meet the State’s housing requirements. 

    Elections - 2024 Potential Ballot Measures
  • By concentrating new housing in and around Downtown San Mateo, the measure would allow existing residential neighborhoods to stay low-density while creating a more vibrant downtown by placing higher density within walking distance of transit. This will support a greater diversity of businesses and employers and generate more customers to support local businesses. 

    Additional housing from the measure would not only meet State mandates and preserve local control but would also improve the business climate downtown and support local businesses and business districts around our city. Independent studies show that this plan would generate millions of additional dollars each year for essential city services. By locating new housing closer to transit, jobs and services, we would also reduce vehicle trips, traffic, and greenhouse gas emissions while increasing transit use.

     

    Elections - 2024 Potential Ballot Measures
  • No, this measure is not a new tax. It will not increase taxes for residents.

    Elections - 2024 Potential Ballot Measures
  • The measure will appear on the November 5, 2024 ballot for voters to consider. 

    Elections - 2024 Potential Ballot Measures
  • As we continue to explore options for meeting State-mandated housing requirements, we want to hear from you! If you have questions or input that you would like to share, please contact communitydevelopment@cityofsanmateo.org.

    .

    Elections - 2024 Potential Ballot Measures

Housing Element - Preservation Policy

6
  • Lead Department / Division: 
    Housing Division

    Funding Source:
    CDBG / CALHome

    Program Measures
    Implementation Action(s)
    Target Timeline

    a)    Fund minor home repairs and accessibility improvements

    Complete annual goals of 10 minor home repairs and 14 accessibility modifications through grants for lower-income residents, targeting ELI households where appropriate.
    2023 - 2031 (Annually by June 30)

    b)    Provide opportunity for home rehabilitation loans for low- income residents.

    Provide home rehabilitation loans for lower-income residents up to a total of approximately $500,000 available
    2023 - 2031 (Annually by June 30)
    c)    Allow accessibility improvements on rental properties with owner permission.
    Affirmatively market the availability of these funds to both homeowners and renters to increase awareness. Marketing efforts include translating flyers into Spanish and distributing flyers to various locations throughout the City, including libraries, senior and community centers and non-profit agencies. Outreach will be conducted biannually.
    2023 - 2031 (Annually by June 30)


    Housing Element - Preservation Policy
  • Lead Department / Division: 
    Housing Division

    Funding Source: 
    TBD (potential sources include: PLHA)

    Program Measures
    Implementation Action(s)
    Target Timeline

    a)    Identify funding source for preservation

    Bridgepointe Condominiums affordability requirements for 59 affordable units expire in 2027, out of which 24 are very low-income units (35 are at 120% AMI). Belmont Building affordability requirements for 6 units expire in 2032. The rental property is owned by a for-profit entity, potential for loss of units is high. 
    2026 (Bridgepointe Condominiums)

    b)    Monitor affordable housing projects that are at risk of conversion to market rate.

    Proactively coordinate with owners to preserve the 24 very low-income units as affordable, including identifying potential funding sources, advertise conversion units to non-profits, conduct tenant outreach and education, add a displacement preference for new affordable housing for people displaced, including those displaced as a result of conversion. Outreach and negotiate with owners for affordability extensions. Provide noticing to tenants and affected public entities in accordance with Gov. Code, § 65863.10, 65863.11, and 65863.13
    2031 (Belmont Building)
    c)    Support regional and local efforts to examine displacement of affordable housing and lower income households.
    This item is connected to Policy H5.3.3.

    d)    Assist with the retention of special needs housing that is at risk of expiring affordability requirements.


    Housing Element - Preservation Policy
  • Lead Department / Division: 
    Community Development Department, City Manager’s Office  

    Funding Source: 
    CDBG/City Funds

    Program Measures
    Implementation Action(s)
    Target Timeline
    Increase energy and water efficiency in all existing residential units. Fund weatherization upgrades for low- and moderate-income homeowners.
    a)       Complete seven weatherization upgrades through grants for lower-income residents annually, targeting ELI households when appropriate.
    2023 - 2031 (Annually, June 30)
    b)       Implement energy-efficiency and electrification strategies identified in the City's Climate Action Plan through updates to the City’s Reach Codes as part of the building permit review process. Outreach will be conducted biannually.
    Reach codes are updated every three years. 


    Housing Element - Preservation Policy
  • Lead Department / Division: 
    Housing Division   

    Funding Source: 
    CDBG

    Program Measures
    Implementation Action(s)
    Target Timeline
    Invest more resources in lower resource neighborhoods (utilize federal CDBG to provide capital improvements).
    a)      Use available CDBG funds to make CIP improvements in identified Equity Priority Neighborhoods (including North Central and North Shoreview neighborhoods). Potential improvements may include: street work, crosswalk implementation, ADA ramp installation, striping, sidewalk improvements, traffic signal replacement, and other pedestrian/bicycle enhancements. Allocate available CDBG funds on an annual basis.
    2023 - 2031 (Annually)
    b)       Implement Bike Master Plan and Pedestrian Master Plan through capital improvements in Equity Priority Neighborhoods.
    c)      Conduct proactive public outreach to identify and prioritize capital improvements that best align with a neighborhood’s most critical needs.
    d)     Apply for funding biannually, consistent with CIP efforts and CDBG to pursue at least eight improvement projects over eight years in Equity Priority Areas.


    Housing Element - Preservation Policy
  • Lead Department / Division: 
    Public Works Department

    Funding Source: 
    City Funds

    Program Measures
    Implementation Action(s)
    Target Timeline
    Use resources to protect housing at risk of damage due to changing environmental conditions.
    Provide Flood Improvements for the North Shoreview neighborhood through the levee project with Public Works.
    Started in Fall 2020, with completion anticipated in Spring 2023


    Housing Element - Preservation Policy
  • Lead Department / Division: 
    Planning Division 

    Funding Source: N/A

    Program Measures
    Implementation Action(s)
    Target Timeline
    Require equivalent replacement units for all housing units lost during any construction or demolition projects (Housing Crisis Act).
    a)      Conduct a study to determine whether the City should update the zoning ordinance and other policies to permanently require replacement of units (beyond Housing Crisis Act sunset date of 2034). This action must be completed within three years from the start of the planning period.
    2026
    b)      The City will require replacement housing units subject to the requirements of Government Code Section 65915(c)(3), when a development project or demolition occurs on sites with existing residential units that are restricted or have been occupied by a lower income household in the past five years. Consistent with H2.6.
    Effective Immediately 


    Housing Element - Preservation Policy

Police Department Recruitment: Police Explorer

10
  • Start by emailing an application to joinsmpd@cityofsanmateo.org. Once received, a program adviser will contact you with next steps. Be sure to have a valid government-issued ID when beginning the application process. School IDs are not accepted.

    Police Department Recruitment: Police Explorer
  • A government-issued photo ID is required to verify your identity and to notarize documents that are part of the background investigation process. This ensures that the information provided in your application is accurate and that your identity can be officially confirmed during the required legal and administrative steps. Acceptable forms of ID include a valid U.S. Passport, California Driver’s License, or California Identification Card issued by the Department of Motor Vehicles.

    Police Department Recruitment: Police Explorer
  • The San Mateo Police Explorer Program is a volunteer opportunity for youth ages 14–20 who are interested in law enforcement. Explorers train with and assist officers in various non-enforcement functions, gaining real-world experience in community service and public safety.

    Police Department Recruitment: Police Explorer
  • The program is designed to:

    • Positively engage youth with police and the community
    • Build discipline, leadership, and confidence
    • Provide hands-on exposure to law enforcement
    • Prepare young adults for future careers and education
    • Fulfill community service requirements for school
    Police Department Recruitment: Police Explorer
  • The program runs year-round. There is no set end date. Explorers may remain in the program until their 21st birthday, as long as they continue to meet all requirements and expectations. This allows for long-term growth, mentorship, and increasing levels of responsibility within the program.

    Police Department Recruitment: Police Explorer
  • The program accepts new Explorers on a rolling basis. Once you apply and complete the onboarding steps, including background clearance and the 9-week Explorer Academy, you may begin participating in program activities. Space may be limited depending on current enrollment.

    Police Department Recruitment: Police Explorer
  • Applicants must:

    • Be 14 to 20 years old
    • Be enrolled in high school or college with at least a “C” average
    • Possess valid government-issued ID (CA ID, CA driver’s license, or U.S. passport)
    • Have parent/guardian consent if under 18
    • Pass a background investigation
    • Be able to follow directions and commit to a flexible schedule, including weekends
    Police Department Recruitment: Police Explorer
  • Explorers are required to:

    • Attend mandatory meetings on the 1st and 3rd Thursdays from 5–7 PM
    • Complete at least 10 volunteer hours per month
    • Participate in a mandatory 9-week Police Explorer Academy (Sundays)
    • Follow the rules outlined in the Explorer Manual
    Police Department Recruitment: Police Explorer
  • Activities include ride-alongs, community event support, traffic control, department tours, scenario-based training, and Explorer competitions. All tasks are supervised and non-enforcement in nature.

    Police Department Recruitment: Police Explorer
  • Yes. Volunteer hours may count toward high school graduation and college application service requirements. In addition, Explorers may be eligible to receive college credit for their participation through partner institutions. More information will be provided upon enrollment.

    Police Department Recruitment: Police Explorer

Police Department Recruitment: Why San Mateo PD?

8
  • Whether you’re looking to promote or specialize, SMPD offers pathways to grow. We have opportunities in Investigations, Motors, Field Training, SWAT, Drone Operations, Crisis Negotiation, Peer Support, Crime Suppression, School Resource, and more. We’re large enough to provide variety and small enough for you to be known and mentored through your career path.

    Police Department Recruitment: Why San Mateo PD?
  • We pride ourselves on accessible, supportive leadership. From the Chief down, our leadership team is deeply invested in mentorship, officer development, and transparency. We know good culture starts at the top, and we work hard to maintain high morale and open communication across all ranks.

    Police Department Recruitment: Why San Mateo PD?
  • Training isn’t a checkbox - it’s a commitment. We invest in our officers starting from day one. In addition to academy and field training, we provide robust in-service training, leadership courses, wellness programs, tactical refreshers, and specialty certifications throughout your career. We also support external training and conferences to keep you growing.

    Police Department Recruitment: Why San Mateo PD?
  • Strong. We are a community-first agency. San Mateo is a diverse, engaged city, and we work hard to earn public trust through transparency, education, and authentic outreach. Whether it’s through youth programs, community events, or direct engagement, we are proud of our high approval and strong relationships with the people we serve.

    Police Department Recruitment: Why San Mateo PD?
  • Our compensation is among the most competitive in the region and includes generous retirement, healthcare, and time-off packages. But we also care about sustainability. We offer predictable schedules, minimal forced overtime, and a culture that values time with family and mental wellness. We want you to thrive in and out of uniform.

    Police Department Recruitment: Why San Mateo PD?
  • SMPD maintains a balanced call volume that allows for meaningful patrol work and proactive engagement. We believe in quality over quantity - taking the time to connect, investigate thoroughly, and support our community. You won’t just be going call-to-call. You’ll have the space to do real police work.

    Police Department Recruitment: Why San Mateo PD?
  • We invite transparency. Our department has high retention, strong morale, and a long-standing reputation in the Bay Area. We encourage you to do a ride-along, talk to our officers, and get a feel for our culture yourself. We’re confident you’ll find a welcoming and professional home here.

    Police Department Recruitment: Why San Mateo PD?
  • Ask yourself what matters most: growth, support, service, stability, and impact? If you want a department where you’re treated as a person (not a number), where leadership is involved and invested, and where the community truly respects your service, then San Mateo might be the fit you’re looking for.

    Police Department Recruitment: Why San Mateo PD?

Historic Policy Update Effort

10
  • A Historic Context Statement is a written document that outlines the broad patterns of a city’s history and development. It describes the city’s key historic events and development trends and includes an overview of typical building types and architectural styles. It is a planning document that tells the stories of how, when, and why the built environment of the city looks the way that it does. It helps to provide greater clarity and consistency for identifying historical resources, reduces the burden of original research for property owners and applicants, and helps to streamline designation decisions, as appropriate. The development of a Historic Context Statement is not a survey effort and it does not provide a list of eligible properties or result in the designation of any properties.

    Historic Policy Update Effort
  • A Historic Preservation Ordinance is a local law that provides the regulatory and legal framework for identifying and regulating the treatment of historic properties. A Historic Preservation Ordinance is an important component of a comprehensive historic preservation program that can be tailored to the needs of the community to provide protection for historical resources, add predictability to the local planning process, and promote development that is compatible with the community’s goals.

    Historic Policy Update Effort
  • Yes, the City has had a Historic Preservation Ordinance since 1993. The current effort to update the Historic Preservation Ordinance is to align it with current best practices and make it easier to use for applicants, staff, and decision-makers.

    Historic Policy Update Effort
  • Yes—preservation ordinances allow for maintenance, updates, repairs, and even additions. Proposed changes to the exterior of designated historic properties would be subject to city review and approval as part of permitting process.

    Historic Policy Update Effort
  • Historic designation may affect property value. Several studies have been conducted throughout the country examining that question and the majority of studies have determined that property value generally increases for properties in designated historic districts. However, there is no way to be certain how historic designation would affect a particular property. You can read more about it here.

    Historic Policy Update Effort
  • To be eligible for local historic designation, a property must meet specific criteria related to its historic or architectural significance. When designation for a property is considered, information on a property’s significance is evaluated against the criteria for designation by historic preservation professionals and the city’s decision-making body, commonly a City commission or City Council.

    Historic Policy Update Effort
  • It doesn’t impose any rules by itself. It provides background information on key historic events and trends in the City’s history and is a useful planning tool that may guide the future identification of historic properties.

    Historic Policy Update Effort
  • A Historic Context Statement is written by historic preservation professionals after conducting historic research and incorporating input from the community. It is reviewed and approved by City staff and decision-makers.

    Historic Policy Update Effort
  • Yes, possibly. Preservation policies can shape how neighborhoods look and feel, create a unique environment and sense of place, guide what types of buildings are preserved, and help manage change. Even if you don’t own property, you may care about your community’s shared history and experience.

    Historic Policy Update Effort
  • Preservation focuses on the physical character of buildings and neighborhoods, not land use (like zoning for certain types of businesses). However, historic preservation policies can help to inform how buildings are reused or adapted over time.

    Historic Policy Update Effort

Library - Marina Library Temporary Closure

12
  • Construction is scheduled to start on Monday, Sep. 8, 2025. The library was closed for a few weeks before the construction start date to allow for packing and storage of items in the facility, including books. There will be minimal construction impacts such as general noise, dust and road work. Construction crews will do their best to minimize any disruptions. 

    Library - Marina Library Temporary Closure
  • During Marina Branch Library’s temporary closure, the following libraries closest to Marina will be open: 

    Other partner locations can be found on the Peninsula Library System website: https://plsinfo.org 

    There will also be a holds pick up location at the Shoreview Recreation Center open on Thursdays from 1-4 pm and Saturdays from 10 am – 1 pm. 

    These hours are subject to change, but with sufficient notice.  It is recommended that you check our Library Locations & Hours page for the most up-to-date operational hours. 

    Library - Marina Library Temporary Closure
    1. When placing a hold on an item in the catalog, select "San Mateo - Shoreview Recreation Center" from the "Pick up at" drop-down menu. 
    2. You will receive notification when your hold is available for pick up. 
    3. When you arrive at Shoreview, please retrieve your hold from the shelves and bring it to the desk.  The staff member will check it out for you. 
    4. Enjoy! 
    Library - Marina Library Temporary Closure
  • Unfortunately, opening a temporary location in a retail location would be cost-prohibitive and is not included in the budget for this project. 

    Library - Marina Library Temporary Closure
  • The building floors will be releveled. In addition, the building will undergo various upgrades to electrical and other systems, improvement of the building's foundation and drainage system, and a refresh of the interior spaces.  

    Library - Marina Library Temporary Closure
  • Similar services are available at the Main Library and Hillsdale Branch, such as storytime, craft programs, etc. Check our events calendar

    Library - Marina Library Temporary Closure
  • The improvements were designed to meet the California Energy code, and the design was made with performance, energy and water savings in mind. The building will convert to LED lighting which can provide energy savings compared to the current lighting, and the building will also move from a gas system to all-electric, a clean energy source that lowers our carbon footprint. Learn more about Electrify San Mateo.

    Library - Marina Library Temporary Closure
  • The project is being funded from a combination of grant funds from the State Library, Department of Housing and Urban Development, and Peninsula Clean Energy, state funds secured with the support of Representative Kevin Mullin, and City funds, including Measure S.  

    Library - Marina Library Temporary Closure
  • The Marina Library renovations do not include any part of the adjacent property. For information on that project please visit: 1855 S Norfolk St. Multi-Family Development

    Library - Marina Library Temporary Closure
  • Most of the materials in Marina Library's borrowing collection will be kept in storage until the library reopens. Materials in select special collections (Technology Lending and State Parks Pass Collections) will be temporarily relocated to the Main Library and Hillsdale Branch. Some of the materials will be discarded due to condition, as part of the library’s normal deselection process.  

    Library - Marina Library Temporary Closure
  • The planned reopening is tentatively planned for Quarter 1 of 2027 and there will be a grand reopening celebration!  

    Library - Marina Library Temporary Closure
  • For more details, please visit the following webpages 

    Library - Marina Library Temporary Closure

Street Trees

11
    • For emergencies, threatening life or property, call 9-11 or the Police Department at (650) 522-7700.
    • During normal working hours, Monday through Friday, 8:00 a.m. to 4:30 p.m., please call (650) 522-7420.
    • After hours, non-emergency, call (650) 522-7300.
    Street Trees
  • During normal business hours, 8:00 am to 4:30 pm, please call (650) 522-7420, or by sending an email to trees@cityofsanmateo.org.

    If you are planning to remove or prune a tree on private property, go to the Community Development Department's, Protected Trees section to complete an application.

    Street Trees
  • Possibly, Protected Trees require a removal permit. 

    If you are planning to remove or prune a tree on private property, go to the Community Development Department's, Protected Trees section to complete an application.

    Street Trees
  • No, it is your responsibility to maintain trees on your property.

    Street Trees
  • You must have a permit before removing a Street Tree. There is no cost for this permit although a deposit may be required for a replacement of another tree. Typically, only trees that are dead, dying or structurally unsound are approved for removal with a Street Tree permit. 

    Street Trees
  • Pruning is based on a maintenance schedule and available resources. If you wish to have a Street Tree pruned before the schedule and/or available resources, you may obtain a free Street Tree permit.  Specifications from a licensed and certified tree care service that will be pruning the tree must be provided with application. The city does not reimburse for outside services that a homeowner contracts for.

    Street Trees
  • Tree topping is discouraged by most reputable arborists. While there are exceptions, the city does not encourage tree topping and does not top trees.  Learn more about topping and why you should avoid it.

    Street Trees
  • A permit is required for the removal of any Street Tree or Protected/Heritage Tree. The permit should be coordinated with the building permit and issued prior to any work being done. There are also preservation requirements for Protected Trees near construction areas. Please be sure to have your contractor contact us before beginning any work. 

    If you are planning to remove or prune a tree on private property, go to the Community Development Department's, Protected Trees section to complete an application.

    Street Trees
  • Following the procedures outlined in S.M.M.C. 13.40.130, any person may request reconsideration of the decisions of the Managing Arborist by submitting an appeal form to the Director of Parks and Recreation. 

    Any appellants other than the applicant must pay an appeal fee in accordance with the City's master fee schedule. The appeal must be filed with the Director not later than five p.m. of the tenth calendar day after the Managing Arborist's decision. The Director shall review the request and render a decision.

    Street Trees

Central Park Playground Renovation Project

14
  • Construction started on June 2, 2025 and is set to last 18-24 months.

    Central Park Playground Renovation Project
  • The construction contract, which was approved at the March 17, 2025 City Council Meeting, allows the contractor 548 days (approximately 18 months) to complete this project. However the project may take up to 24 months due to unforeseen circumstances as is common with projects of this size and scope. This timeline is aligned with the durations for previously completed projects in neighboring cities of similar scope and complexity.

    Central Park Playground Renovation Project
  • We understand that the timeline seems lengthy but we are committed to delivering a safe, high-value recreational space for the community in the most efficient way possible. Below are factors affecting the timeline for this project:

    • Heritage tree and root protection as part of a robust tree protection plan required by the city
    • Overseas shipping of custom playground equipment 
    • Manufacturing and shipping of the prefabricated restroom building
    • Environmental mitigation requirements (e.g., CEQA mitigation, protection of nesting birds)
    • Hazardous materials remediation required for the safe demolition of the  existing restroom
    • Installation of new utilities (sewer and water lines) that require coordination with outside agencies
    • Small construction site (less than 1.5 acres) located in a mature, well used park that will remain open throughout construction
    • Possible weather related delays
    Central Park Playground Renovation Project
  • In accordance with San Mateo Municipal Code Section 23.06.060 

    No work regulated by this code shall be permitted between the hours of 7:00 p.m. and 7:00 a.m., Monday through Friday, nor prior to 9:00 a.m. or after 5:00 p.m. on Saturday, nor prior to 12:00 noon or after 4:00 p.m. on Sundays and holidays. These hours do not apply to construction work that takes place inside a completely enclosed building and does not exceed the exterior ambient noise level as measured ten feet from the exterior property lines.

    Central Park Playground Renovation Project
  •  Below is a list of reasons why you might not see work happening at the site during construction:

    • This is a complex project with many proposed improvements which require coordination across various trades. As such, there may be periods of reduced activity or temporary pauses during coordination efforts.
    • Given the nature of horizontal construction, much of the work will occur at or near the ground level, particularly in the early phases.
    • Inspections, testing, and other construction related activities both on- and off-site may also necessitate brief work stoppages.
    • Additionally delays may arise due to factors beyond the contractors control such as material or equipment availability or unforeseen conditions uncovered during excavation that require input from the design team.
    Central Park Playground Renovation Project
  • Less than 10% of the park will be impacted. The graphic below shows the construction and staging areas. 

    Central Park Playground Renovation - Construction Impact Map

    Central Park Playground Renovation Project
  • Yes! There are restrooms available near the E 5th Ave. entrance by the grandstands and parking garage. Portable restrooms will also be installed at the South West entrance to the Park at El Camino Real.

    Central Park Playground Renovation Project
  • The Central Lawn was selected for staging due to several factors:

    • It allows for most pedestrian pathways to remain open and accessible.
    • Proximity to the construction site minimizes transport and handling of construction materials, improving safety and efficiency.
    • Alternative locations would increase vehicle traffic on pathways posing a greater threat to pedestrians.
    • Having a single, secured area, simplifies monitoring and emergency response for police and fire services should a construction related emergency occur.
    • The approved plans indicate that the entire central lawn area may be fully utilized, however, we’ve worked with the contractor to reduce its footprint and will continue to look for further reductions as the project progresses.
    Central Park Playground Renovation Project
  • While the construction fence screening is not ideal aesthetically, it serves to secure materials and reduces the possibility of theft. Additionally, it reduces visual clutter and separates the public from active work zones.

    Central Park Playground Renovation Project
  • Most events have been moved to Fitzgerald Field, however, staff will be continuously working on alternate sites for upcoming events. Please stay up to date with location changes by visiting our Special Events webpage.

    Central Park Playground Renovation Project
  • Although we don’t anticipate long term closures of surrounding streets there may be occasional closures during delivery of construction materials and equipment. Additionally, some lanes of El Camino Real may be closed during sewer line installation, however we don’t expect any impacts to parking or pedestrian entry into the park.

    Central Park Playground Renovation Project
  • he existing play structure has reached the end of its intended service life and no longer meets industry design standards for play equipment. In alignment with San Mateo Municipal Code Chapter 7.33 - Recycling and Salvaging of Construction and Demolition Debris, every effort will be made to responsibly salvage and recycle usable components.

    Central Park Playground Renovation Project
  • The city has many parks with playgrounds that you can enjoy during construction and they can all be found on our Parks webpage: https://www.cityofsanmateo.org/3318/Parks-and-Picnic-Areas. Additionally we’ve compiled a list of parks closest to Central Park listed below: 

    Central Park Playground Renovation Project
  • Easy! check out this project website at: https://www.cityofsanmateo.org/4142/Central-Park-Playground-Renovation and follow us on social media @smparksandrec.

    We are committed to transparency and welcome all questions.

    If you have additional questions that were not addressed here or on the project webpage, please feel free to email parksandrecreation@cityofsanmateo.org. Questions submitted with similar subject matter, will be posted on this FAQ page regularly.

    Central Park Playground Renovation Project

East Hillsdale Park Playground Improvements Projects

11
  • Construction is scheduled to start September 2, 2025 and is set to last 12 months. 

    East Hillsdale Park Playground Improvements Projects
  • The construction contract, which was approved at the June 2, 2025 City Council Meeting, allows the contractor 365 days (12 months) to complete this project from the time construction begins. 

    East Hillsdale Park Playground Improvements Projects
  • We understand that the timeline may seem lengthy but we are committed to delivering a safe, high-value recreational space for the community in the most efficient way possible. Below are factors affecting the timeline for this project:

    • Heritage Tree and root protection that is part of a robust tree protection plan required by the City
    • Installation of storm drain system and new, upgraded park pathway lighting system
    • Possible weather related delays
    East Hillsdale Park Playground Improvements Projects
  • In accordance with San Mateo Municipal Code Section 23.06.060

    No work regulated by this code shall be permitted between the hours of 7:00 p.m. and 7:00 a.m., Monday through Friday, nor prior to 9:00 a.m. or after 5:00 p.m. on Saturday, nor prior to 12:00 noon or after 4:00 p.m. on Sundays and holidays. These hours do not apply to construction work that takes place inside a completely enclosed building and does not exceed the exterior ambient noise level as measured ten feet from the exterior property lines.

    East Hillsdale Park Playground Improvements Projects
  • The entire park will be closed for the duration of construction (12 months).

    East Hillsdale Park Playground Improvements Projects
  • Generally no, however access for construction will be on 31st Ave. which may cause some temporary traffic delays.

    East Hillsdale Park Playground Improvements Projects
  • The city is working with an organization that may be able to repurpose the equipment in another location.

    East Hillsdale Park Playground Improvements Projects
  • The city has many parks with tennis courts that you can enjoy during construction and they can all be found on our Parks webpage: https://www.cityofsanmateo.org/3318/Parks-and-Picnic-Areas

    The nearest public courts will be at Beresford Park (2720 Alameda de las Pulgas).

    East Hillsdale Park Playground Improvements Projects
  • The city has many parks with playgrounds that you can enjoy during construction and they can all be found on our Parks webpage: https://www.cityofsanmateo.org/3318/Parks-and-Picnic-Areas. Additionally we’ve compiled a list of parks closest to East Hillsdale Park listed below: 

    East Hillsdale Park Playground Improvements Projects
  • This playground project has been made possible through a combination of funding sources including; The Park and Recreation Revenue Fund and the California Drought, Water, Parks, Climate, Coastal Protection, and Outdoor Access for All Act of 2018 (Proposition 68).

    East Hillsdale Park Playground Improvements Projects
  • Easy! Check out this project website regularly.

    We are committed to transparency and welcome all questions.

    If you have additional questions that were not addressed here or on the project webpage, please feel free to email parksandrecreation@cityofsanmateo.org

    East Hillsdale Park Playground Improvements Projects

Public Works: Bermuda Drive Bridge Replacement Project

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  • The existing bridge, built in 1954, is structurally and seismically deficient due to several issues, including:


    • Deterioration and corrosion of the steel pile shells.
    • Visible severe cracking along the wall face and wall leaning.

    Replacing the bridge will ensure a safe and reliable route for residents and other users of the roadway. 

    Public Works: Bermuda Drive Bridge Replacement Project
  • Spanning over Borel Creek, the Bermuda Bridge serves as a vital link between Fiesta Drive and Annapolis Drive, as it is the only vehicular access to the adjacent housing development. Constructed in 1954, the bridge has a length of approximately 54 feet and a width of 60 feet. It features a five-span cast-in-place reinforced concrete slab design, supported by 15-inch diameter concrete-filled steel shell pile extending into the creek bed below.

     

    In 2009, a Caltrans bridge inspection report revealed several deficiencies, such as the corrosion of steel pile shells, cracking of the deck slab, and significant cracking and deterioration of the masonry walls. Seismic analysis also indicated that the pile extensions are vulnerable to failure in the event of a significant earthquake, potentially leading to a collapse.

     

    To address these concerns and ensure the safety and reliability of the bridge, the City of San Mateo has initiated a project that includes a full replacement of the bridge. The new bridge will feature a two-span cast-in-place reinforced concrete slab design with improved structural integrity and safety features. This project is a testament to the City's commitment to maintaining and improving its infrastructure for the benefit of the community.


    Public Works: Bermuda Drive Bridge Replacement Project
  • The Bermuda Drive Bridge Replacement Project offers several key benefits to the residents and the community, including:


    1. Improved safety: Replacing the existing bridge will address its structural deficiencies and seismic vulnerabilities, ensuring that it remains safe and operational during significant earthquakes or other natural events.
    2. Improved durability: Modern materials and construction methods used for the replacement bridge will help it better withstand harsh environmental conditions, reducing the risk of future deterioration and corrosion.
    3. Improved performance: The revamped bridge will feature contemporary design standards, providing better support for vehicular and pedestrian traffic, and ensuring long-lasting service to the community.

    Overall, this project will deliver benefits to residents and the broader community for many generations to come.

    Public Works: Bermuda Drive Bridge Replacement Project
  • The Bermuda Drive Bridge Replacement Project timeline has been designed to minimize disruptions while ensuring the safety of residents. A detailed timeline suitable for impacted residents is outlined below:

     

    1. Design Completion (December 2023): During this 7-month period, the project team will complete data collection, utility coordination, environmental permits, and the final bridge replacement design.
    2. Utilities Relocation/Undergrounding (Summer 2024): PG&E will perform construction work to relocate utilities to prepare for the bridge replacement.
    3. Bridge Construction:
      • Phase 1 (April 2026 - October 2026): The west side of the bridge will be replaced during this 6-month period. Residents should expect potential traffic congestion around the construction zone, one-way traffic controlled by temporary traffic signals, and the first season of pile driving. Both vehicular and pedestrian access will be maintained throughout this phase.
      • Phase 2 (April 2027 - July 2028): The east side of the bridge will be replaced during this 16-month period. Two-way traffic will be restored on the west side of the bridge and the second season of pile driving will take place. Both vehicular and pedestrian access will be maintained throughout this phase.
    4. Project Close-out: After the completion of construction in July 2028, the project team will finalize any remaining tasks, such as addressing punch list items, final inspections, and documentation.

    Please note that the timeline may vary due to permitting, design, and construction schedules. The project team will keep the community informed about the progress and any necessary changes to the construction plan.

    Public Works: Bermuda Drive Bridge Replacement Project
  • Two-phase construction was chosen to maintain pedestrian and vehicular access at the existing bridge during the entire construction process. Single-phase construction would require a temporary pedestrian bridge or temporary access points through the soundwall along Saratoga Drive, which could cause more traffic disruptions and diverted traffic. 

    Public Works: Bermuda Drive Bridge Replacement Project
  • The project team will strive to minimize disruptions to residents during construction. However, there may be temporary traffic congestion, noise from pile installation, and changes to access routes. The team will keep residents informed about any necessary adjustments.

    Public Works: Bermuda Drive Bridge Replacement Project
  • The Bermuda Drive Bridge Replacement Project is committed to minimizing its environmental impact during construction and beyond. The project team is working closely with environmental agencies to obtain necessary permits and follow best practices to protect natural resources and habitats in the area. Some of the environmental considerations include:

     

    1. Erosion and sediment control: Measures will be implemented during construction to prevent soil erosion and protect nearby waterways from sediment runoff.
    2. Wildlife protection: The project team will take precautions to minimize disturbance to local wildlife and their habitats during construction.
    3. Water quality protection: The new bridge design will incorporate stormwater management features to protect water quality in the surrounding waterways.
    4. Noise and air quality: Construction activities will follow local regulations to minimize noise pollution and air quality impacts on the surrounding community.

    The project team will continue to monitor and address any environmental concerns throughout the construction process to ensure the long-term sustainability and ecological health of the area.

    Public Works: Bermuda Drive Bridge Replacement Project
  • Residents are encouraged to attend public meetings, where they can ask questions and provide feedback directly to the project team. Alternatively, residents can contact the project team at (650) 522-7300. The City values your input and is dedicated to addressing residents' concerns throughout the project's development and construction.

    Public Works: Bermuda Drive Bridge Replacement Project
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