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Frequently Asked Questions
- How do I find out about job opportunities with the City of San Mateo?
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You are encouraged to take 2 actions:
- Sign up to get an email notification from the City of San Mateo whenever a new employment opportunity arises, at Notify Me: Employment Opportunities
- Create a personal profile on CalOpps and request notifications for specific job interest(s) - look for the SUBSCRIBE button on the City of San Mateo CalOpps profile page. The City only accepts applications for positions currently open for recruitment.
- How do I apply for a job with the City of San Mateo?
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Active recruitment with the City of San Mateo can be found on the Human Resources webpage and on CalOpps.org.
It is highly encouraged and preferred that applicants complete an on-line application. It is very important to thoroughly complete the employment application, including any supplemental questions that may be included. A resume may be attached to the employment application. Carefully review the job announcement for application requirements.
- How do I prepare for the testing process?
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To prepare for the testing process, it is helpful to review the job announcement and job description to identify the responsibilities, knowledge, skills and abilities related to the position. You should also conduct a self-assessment of the related competencies you possess which are transferable to the position for which you will be interviewing.
You might find that gathering information about the City, Department, and Division is helpful, and much information is available on the City of San Mateo’s website.
Finally, practicing your interviewing skills with a family member or friend can be helpful.
- Does the City offer internships?
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There may be internships in specific departments, based on the needs of the City - explore internship opportunities.
- Where can I get more information about the labor agreements between the City and its employees?
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Please visit the MOUs and Compensation Resolution section of our website for more information.
- Where is the Human Resources Department located, and what are its office hours?
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The City of San Mateo's Human Resources Department is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
We are located in City Hall, 330 W 20th Ave, San Mateo, (650) 522-7260.
Free parking is available in the parking lot in front of City Hall or on the street (2-hour limit on the street).
- Where can I get information on salaries for City positions?
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Please visit the Salary Schedules section of our website for more information.
- Does the City of San Mateo contribute to Social Security?
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Yes, except for police and fire safety employees and per diem employees.
- What employment benefits does the City offer?
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Please visit the Employee Benefit Portal for more information.
- Where can I get a copy of my Birth Certificate or Marriage Certificate?
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Marriage and birth certificates are obtained through the San Mateo County Assessor-County Clerk-Recorder's Office which is a separate agency from the City of San Mateo. For information please visit their website at: http://www.smcgov.org/
- How can I get CalFresh assistance or apply for the CalFresh program?
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CalFresh is a California Department of Social Services program which is separate from the City of San Mateo. For information please visit their website at: http://www.cdss.ca.gov/cdssweb/
- How do I apply for unemployment benefits?
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To apply for unemployment benefits, you may apply on-line www.edd.ca.gov
- How do I apply for Social Security? I have questions about my Social Security check.
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You may contact the Social Security Administration to make an appointment or ask questions. You can visit their website at: www.socialsecurity.gov
- I was fired from my job and the company was/is unfair with the employees. How do I file a complaint?
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You may contact the Equal Employment Opportunity Commission (EEOC) if you feel that you have been discriminated against based on a protected status. You may visit their website at www.eeoc.gov