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Anyone interested in becoming a dispatcher should schedule a sit along. You will be able to meet the current dispatchers, explore the Communications Center, and see what a typical day in the life of a dispatcher is. You can schedule a sit along by emailing JOINSMPD@cityofsanmateo.org.
In addition, ensure you’ve completed the twelfth grade or it’s equivalency to apply. Lastly, having scores from CritiCall or the POST Dispatcher Test is preferred. Additional requirements are listed in the application.
Take the CritiCall examination for free. Email a recruiter at JOINSMPD@cityofsanmateo.org to receive the virtual link.
The minimum age is 18 years of age. There is no maximum age.
Equivalent to the completion of the twelfth grade.
Yes. Submit your scores for the POST Dispatcher Test and/or the CritiCall Exam with your application. Take the CritiCall examination for free. Email a recruiter at JOINSMPD@cityofsanmateo.org to receive the virtual link.
If you meet the minimum requirements, visit our Recruiting Page for current job openings.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.
A typical way to obtain the knowledge and abilities would be:
Dispatcher I applicants are automatically upgraded to Dispatcher II after successfully completing probation. A typical probation period is 12-months.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. Of note, Dispatcher I applicants who successfully compete probation with San Mateo PD are automatically upgraded to Dispatcher II.
For Dispatcher II applicants, a typical way to obtain the knowledge and abilities for the position would be:
Examination dates can also be found in the following links:
Yes! We also offer a pay incentive for those who qualify.
No. If you don’t live in San Mateo, you should consider it. The city of San Mateo is a great place to live, work, and play. We also have a great school system if you are raising children.