I am interested in becoming a dispatcher. Where do I start?

Anyone interested in becoming a dispatcher should schedule a sit along. You will be able to meet the current dispatchers, explore the Communications Center, and see what a typical day in the life of a dispatcher is. You can schedule a sit along by emailing JOINSMPD@cityofsanmateo.org.

In addition, ensure you’ve completed the twelfth grade or it’s equivalency to apply. Lastly, having scores from CritiCall or the POST Dispatcher Test is preferred. Additional requirements are listed in the application.

Take the CritiCall examination for free. Email a recruiter at JOINSMPD@cityofsanmateo.org to receive the virtual link.

Show All Answers

1. I am interested in becoming a dispatcher. Where do I start?
2. What skills would your idea candidate possess?
3. Is there a minimum or maximum age to apply?
4. What are the minimum education requirements?
5. Do I have to take an examination before applying?
6. What would be the minimum preferred scores for CritiCall Exam and/or the POST Dispatcher Test?
7. Where do I apply?
8. What are the minimum requirements to apply for Dispatcher I?
9. How long does it take to become a Dispatcher II if I'm hired as a Dispatcher I?
10. What are the minimum requirements to apply for Dispatcher II?
11. Where do I sign up for the POST Dispatcher Test and/or the Criticall Exam?
12. Is being bilingual a plus?
13. Do I have to live in San Mateo to apply?