How do I request an item from LINK+?
• Once you determine that an item is not available from the San Mateo Public Library catalog, click on “LINK+” from our web catalog. You can also access the LINK+ catalog directly.

• Enter your search. When you locate the item in the LINK+ catalog, click the “Request” button.

• You will be asked, “With which institution are you affiliated?” Click the down arrow, select “San Mateo City Public Library”, and click the “Submit above information” button.

• Enter your name (first and last), your library card number (all 14 digits).

• Select your pick-up location (San Mateo Main Library, Hillsdale Branch, or Marina Branch) and click the “Submit” button. You will see a confirmation message that your request was placed.
Link+ Catalog

Show All Answers

1. What is Link+?
2. How do I use Link+?
3. What does it cost to request a book?
4. How many LINK+ items can I borrow?
5. How long does it take for a LINK+ request to arrive?
6. How long can I borrow LINK+ items?
7. How do I know when my LINK+ requests arrive at the library?
8. Can I renew the items?
9. Where do I pick up, check out, and return my LINK+ items?
10. What are the fees for overdue, lost, or damaged items?
11. How do I request an item from LINK+?
12. How can I check the status of my LINK+ request?
13. How do I renew a LINK+ item?
14. How do I cancel a LINK+ request?