330 West 20th Avenue
San Mateo, CA 94403
Calls to the Planning Division are returned by 5:00 p.m. the next business day.
For immediate service, please visit us at City Hall. Planners are available during the following hours:
Monday: 8:00 a.m.-5:00 p.m.
Tuesday: 12:30 p.m.-5:00 p.m.*
Wednesday-Friday 8:00 a.m.-5:00 p.m.
*Planning Counter is closed on Tuesdays from 8:00 a.m.-12:30 p.m. for staff meetings.
NOTE: The Public Service Counter is closed from 4:00 p.m.-5:00 p.m. Monday-Friday except for resubmittals and information requests. New planning applications and requests for neighborhood mailing labels will not be processed during this hour.