- Public Safety Information & Services
- Novel Coronavirus (COVID-19) Updates
Novel Coronavirus (COVID-19) Updates
|We’re working closely with state and local agencies to monitor and respond to the evolving impacts of COVID-19 in our community.|
San Mateo County is in the purple tier of the State's Blueprint for a Safer Economy, noting there is a "widespread" risk of COVID-19. Many businesses are required to cease indoor operations. Visit the State's website to search for the current status of what is allowed.
Please remember you are required to wear face coverings when in public at businesses, waiting in line, at medical facilities, and on public transit. You should still maintain social distancing at all times. You must wear face coverings when outdoors recreating if social distancing cannot be maintained. Review the County’s Reopening page for more information.
We’ll continue to provide local updates and City-specific information as we prioritize the health and safety of our community.
As of Sept. 22, San Mateo County moved into the state's Red Tier, of the four-tier ranking system for COVID-19 reopening plan. This means indoor restaurants, gyms, movie theaters and places of worship may now open with restrictions in San Mateo County. Read on...
For health and safety purposes, playgrounds remain closed statewide due to COVID-19. The California Department of Public Health directed playgrounds close. Please recreate safely and adhere to facility closures. We look forward to reopening when allowed. Read on...
The County has expanded enforcement for violations of the health orders, including failure to wear face coverings when required. People and businesses can now receive a ticket for failing to comply with state or county COVID-19 health mandates. Read on...
In response to hardships many in our community are facing due to the economic impacts of the pandemic and the Shelter in Place Order, moratoriums have been adopted to ban residential and commercial evictions if tenants cannot pay rent due to COVID-19. Additional Info...
Latest Information Regarding City Services
Doing Business with the City Remotely
In an effort to minimize potential exposure to COVID-19 and make interacting with the City easier, we’ve made a number of our services available online. Our Online and Remote Applications and Services page lists a collection of services available online as well as a number of applications that can either be submitted online or completed remotely by printing and faxing or mailing to the appropriate departments.
City Hall Opens for Limited Service
City Hall is currently open Monday through Friday from 8:00 am - 12:00 pm and 1:00 pm - 5:00 pm. Before coming to City Hall, please make sure you review and understand the Social Distancing Protocols for City Hall Visitors.
Most City Facilities Remain Closed to the Public
To protect the health of our staff and residents, some City facilities remain closed to the public including libraries, community centers, and the Police Department. Read more about the facility closures and the impact on City programs and events.
Recreation Resumes with Limitations
Poplar Creek Golf Course, the Tennis Courts and Japanese Garden in Central Park, and some parks are open to the public with some limitations. Read the Parks and Recreation FAQ for more information. The Parks and Recreation 2020 Summer Activity Guide is online and now accepting registration for upcoming virtual classes.
Formal Public Meetings to Continue As-Needed
Due to the State of California’s Declaration of Emergency and health orders, all City Council and Commission meetings will be held remotely. In-person attendance is not an option. The public can attend public meetings and provide comment virtually using the instructions provided on the Public Meeting Portal.